Regional Manager Operations Warehouse - Ahmedabad

Nexus Manpower Solutions; Ahmedabad District; On-site; INR 420,000 - 620,000; Full time

Job summary

Nexus Manpower Solutions seeks a Warehouse Operations Manager in Ahmedabad to oversee multiple warehouse activities, ensuring high service levels and alignment with customer SLAs and company standards.

The role focuses on inventory accuracy, regular cycle counts, bin audits, stock visibility, and safe, compliant operations while developing the team and driving continuous improvement.

Qualifications

• Experience in warehouse operations and inventory control.
• Ability to drive process improvements and KPI delivery.
• Strong coordination with customers and internal teams.

Responsibilities

• Overall Role Purpose: Manage multiple warehouse operations and deliver high service levels to meet customer SLAs.
• Inventory Management: ensure accuracy, regular cycle counts, reconciliations, RCA & CAPA for discrepancies.
• Conduct regular bin audits to align system and physical stocks; report discrepancies and ensure stock visibility.
• Develop and implement mechanisms for stock visibility and accuracy to improve customer satisfaction.
• Adhere to SOPs, meet SLAs, and drive KPI attainment; monitor IKOs/KPIs with the team.

Skills

Inventory management

WMS/XMS

Team leadership

Process improvement

Planning & organizing

Safety compliance

Tools

WMS/XMS

Excel/Office

Job description

Role & responsibilities

• Overall Role Purpose : Manage overall multiple warehouse Operations and deliver high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards.
• Inventory Management - Ensure inventory is accurate, proper and high levels of service is delivered - A. Organize and conduct regular cycle counts and do a proper recon. - B. Conduct regular bin audits to ensure that system and physical stocks are aligned adequately. Provide RCA for exceptions and discrepant. - C. Conduct regular bin audits and report discrepancy and provide RCA & CAPA. - D. Do regular planography to ensure bin & Warehouse utilization is optimized. - E. Ensure all Returns are accounted with data backup. - G. Develop and implement effective mechanism for stock visibility, stock accuracy resulting in high levels of customer satisfaction. - F. Implement effective tools and monitoring for conducting bin audits to ensure discrepant dispatches are avoided.
• Customer Management. - Maintain good working relationships, Co-ordination, discussion, communication and reports are published on time.
• Delivering High Performance - Ensure all service provided meet Customer & DHLs requirement
• Process Improvement - Ensure that the SOPs are being followed and adhered to by warehouse / Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed
• Developing Others - Develop IKOs/KPIs with team members and monitor individual performance.
• WMS (Warehouse Management System) skills ( XMS Knowledge End to End )
• Planning & Organizing : Identifying and understanding each customers needs to ensure that activities and objectives are efficiently achieved.
• Safely and Quality Assurance - Ensure safe working practices and environment within the shift / Participate in DSC quality policy and initiatives.
• Active participation in MBRs and sharing MOM and further closure followups
• Maintain good working relationships, Co-ordination, discussion, communication with Customer.
• Ensure all service provided meet Customer & DHL’s requirement.
• Ensure that the SOPs are being followed and adhered to by warehouse / Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Identifying and understanding each customer’s needs to ensure that activities and objectives are efficiently achieved.
• Ensure safe working practices and environment within the shift / Participate in DSC quality policy and initiatives.
• Active participation in MBRs and sharing MOM and further closure follow-ups.
• Keeping Records of Warehouse Activities.
• Follow Company Policies and Procedures.
• Track Inventory levels.
• Ensure Safety of Staff and Safety Standards
• Motivating Warehouse team members.
• Communicate job expectations.
• Develop & train team members.
• Space optimization
• Overseeing Security operations
• Control on overall Operations.
• Resolve Customer problems and complaints.
• Prepare P&L
• Understanding warehouse layout.

Preferred candidate profile