Voice Process - International | Growth + Incentives and Free Cab
JobShop
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Benefits offered by this job
Job summary
JobShop in Bangalore is hiring for the Customer Support Executive Voice Process role. Freshers and experienced candidates with strong English communication are invited to apply.
The position involves handling customer calls across banking, healthcare, and e-commerce domains, aiming to resolve queries and provide courteous service. The role requires meeting quality and productivity KPIs, with rotational shifts and 5-day weeks.
Qualifications
- Freshers welcome to apply.
- Experience: 3 years.
- Undergraduates & Graduates can apply.
- Immediate joiners preferred.
Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries professionally
- Provide excellent customer service
- Upsell and cross-sell products/services where applicable
- Meet quality, productivity, and process KPIs
Skills
Job description
Greetings from JobShop India's Leading BPO Recruitment Partner!
WE ARE HIRING | Banking, Healthcare & E-commerce Customer Support
Position: Customer Support Executive Voice Process
Eligibility
- Freshers are welcome
- Experience: 03 Years
- Undergraduates & Graduates can apply
- Excellent English communication skills
- Immediate joiners preferred
Available Processes
- Banking Customer Support
- Healthcare Customer Support
- E-commerce Customer Support
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries professionally
- Provide excellent customer service
- Upsell and cross-sell products/services where applicable
- Meet quality, productivity, and process KPIs
Salary
- Freshers: Up to 3.5 LPA
- Experienced: Up to 4 LPA (Based on experience & interview)
Shift Details
- Rotational Shifts
- 5 Days Working
- Rotational Week Offs
Work Location
Bangalore
Perks & Benefits
- Attractive Salary Package
- Performance Incentives
- Career Growth Opportunities
- Professional Work Environment
- Opportunity to work with leading MNCs
Contact HR
: Ayesha 6360065685
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