UK Pension Operations Associate

Tata Consultancy Services; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Consultancy Services (TCS) is hiring a UK Pension Operations Associate for Mumbai. The role focuses on end-to-end UK pension administration, servicing, and related insurance operations within BFSI environments.

You will handle pension processing, DB/DC administration, and customer-focused servicing, ensuring accuracy and adherence to SLAs. 2–5 years of experience in UK Pension or related services is expected.

Qualifications

• Hands-on experience in UK Pension Administration, Pension Operations, and Insurance & Pension Servicing.

Responsibilities

• Perform end-to-end UK Pension Administration and Pension Servicing activities.
• Process pension-related requests, member account maintenance, pension payments, and retirement benefit transactions.
• Handle DB and DC pension administration activities.
• Support pension onboarding, transfers, withdrawals, retirements, and servicing requests.
• Process insurance and pension-related payouts accurately and within defined SLAs.
• Investigate and resolve member queries through email and servicing channels.
• Perform pension calculations, validations, and data updates.
• Maintain high standards of operational accuracy, compliance, and customer service.

Skills

UK Pension Admin

Pension Servicing

DB Pension Administration

DC Pension Administration

Pension Processing

Pension Calculations

Customer Servicing

Job description

Job Description Banking Operations | UK Pension

Role: UK Pension Operations Associate

Location: Mumbai (Thirl & Olympus)looking for with-In 40 KM Distance.

Experience: 2 - 5 Years

Notice Period: 0 - 30 Days (Immediate Joiners Preferred)

Role Overview

We are looking for professionals with experience in UK Pension Administration, Pension Operations, and Insurance & Pension Servicing. The ideal candidate should have hands-on experience in pension processing, pension payments, retirement services, customer servicing, and pension administration activities within Banking, Financial Services, and Insurance (BFSI) environments.

Key Responsibilities

• Perform end-to-end UK Pension Administration and Pension Servicing activities.
• Process pension-related requests, member account maintenance, pension payments, and retirement benefit transactions.
• Handle Defined Benefit (DB) and Defined Contribution (DC) pension administration activities.
• Support pension onboarding, transfers, withdrawals, retirements, and servicing requests.
• Process insurance and pension-related payouts accurately and within defined SLAs.
• Investigate and resolve member queries through email and servicing channels.
• Perform pension calculations, validations, and data updates.
• Maintain high standards of operational accuracy, compliance, and customer service.
• Ensure adherence to regulatory, audit, and operational control requirements.

Mandatory Skills

UK Pension Administration
UK Pension Operations
Pension Servicing
Retirement Services Operations
Defined Benefit (DB) Pension Administration
Defined Contribution (DC) Pension Administration
Pension Processing & Servicing
Insurance & Pension Operations
UK Life & Pension Operations

Desired Candidate Profile

• 2 - 5 years of experience in UK Pension, Pension Administration, Insurance Operations, or Financial Services Operations.
• Good understanding of UK Pension products and retirement services.
• Experience in handling pension payments, servicing requests, and member administration.
• Strong analytical and numerical skills for pension calculations and payouts.
• Excellent communication skills with the ability to handle customer queries professionally.
• Ability to comprehend complex pension scenarios and provide accurate resolutions.
• Strong attention to detail and commitment to quality.