Travel Chat Support Executive (International Chat Process )

Red Hibiscus Info Solutions; Jaipur; On-site; INR 301,000 - 335,000; Full time

Benefits offered by this job

Premium compensation

PLI structure

Job summary

Red Hibiscus Info Solutions in Jaipur is seeking a Customer Support Executive (Uber Travel Chat Process). This is a 100% non-voice role focused on written chat communication with customers. The position requires handling inquiries efficiently within a fast-paced travel chat environment.

Work 5 days a week with 2 fixed rotational offs and 24x7 shift rotations, offering a competitive compensation package and growth opportunities in the company.

Qualifications

• Will handle 100% non-voice chat interactions with customers.
• Roles involve Uber Travel chat process support.
• Interacts with customers in written form to resolve queries.

Skills

Written chat communication

Customer support

Non-technical

Education

Undergraduate

Graduate

Job description

Customer Support Executive (Uber Travel Chat Process)

Job Overview

• Role: Customer Support Executive (Non-Technical)
• Client/Process: Uber Travel (Chat Process)
• Work Location: Jaipur (Work From Office)
• Work Schedule: 5 Days Working | 2 Rotational Offs | Rotational Shifts (24x7)
• Interview Mode: Face to Face / Virtual both

Salary Structure & Compensation

We offer competitive packages based on your experience and education:

• For Freshers (Undergraduates):
• Total CTC: 27,000 per month ( Include PLI)
• 6 Months+) & Graduate Freshers:
• Total CTC: 30,000 per month ( Include PLI)
• Why Join Us?
• Represent a Global Giant: Get the prestigious experience , one of the world's most recognized tech and travel brands.
• Premium Compensation: Earn an industry-leading salary package of up to 30k CTC with a highly rewarding PLI structure.
• Excellent Work-Life Balance: Enjoy a 5-day work week with 2 fixed rotational weekly offs to relax and recharge.
• Pure Chat Process: No phone calls, no phone stress! This is a 100% non-voice role focusing entirely on written chat communication.
• Career Progression: Fast-track your career with clear internal growth paths (IJP) into Quality, Training, or Team Management roles.