Travel Blended GDS Hiring

IGT Solutions Pvt. Ltd.

Gurugram District

On-site

INR 45,000 - 55,000

Full time

3 days ago
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Job summary

Solutions Travel in India is hiring for a Travel Consultant - Blended Process. The role involves handling end-to-end travel bookings and ticketing activities, with a focus on refunds, reissues, exchanges, and MCOs using GDS systems. Strong communication skills and hands-on GDS experience are essential for success.

The position requires at least 2 years in corporate travel, and candidates with only CRM experience will not be considered. Immediate hiring and a blended process are part of the role.

Qualifications

  • Graduates Only
  • Minimum 2 years of experience in Corporate Travel/Travel Process
  • Hardcore GDS experience is mandatory
  • Candidates with only CRM experience who route ticketing requests to a separate ticketing team are not eligible
  • Hands-on experience in refunds, reissues, ticket exchanges, MCOs, and ticket cancellations

Responsibilities

  • Handle end-to-end travel bookings and ticketing activities.
  • Process refunds, reissues, exchanges, cancellations, and MCOs independently.
  • Utilize GDS systems for reservations and ticketing.
  • Provide excellent customer service while ensuring accuracy and adherence to travel policies

Skills

Communication skills
GDS experience

Education

Graduation

Tools

GDS systems

Job description

Solutions Travel | Blended Process | Immediate Hiring

Solutions Travel is Hiring for Blended Process

Role: Travel Consultant - Blended Process

Salary: Up to 50,000 CTC

Eligibility & Requirements

Graduates Only

Minimum 2 years of experience in Corporate Travel/Travel Process

Hardcore GDS experience is mandatory

Candidates with only CRM experience who route ticketing requests to a separate ticketing team are not eligible

Candidates must have hands-on experience in:

  • Refunds
  • Reissues
  • Ticket Exchanges
  • MCO (Miscellaneous Charge Order)
  • Ticket Cancellations

Excellent communication skills are mandatory

Job Responsibilities
  • Handle end-to-end travel booking and ticketing activities.
  • Process refunds, reissues, exchanges, cancellations, and MCOs independently.
  • Utilize GDS systems for reservations and ticketing.
  • Provide exceptional customer service while ensuring accuracy and compliance with travel policies.
Interview Process
  • 1 HR Round
  • 2 VET & VWT
  • 3 Travel Test
  • 4 Operations Round
Important Note

Candidates must have hands-on GDS ticketing experience and should have personally processed refunds, reissues, exchanges, MCOs, and cancellations. Candidates who have only handled customer queries through CRM without performing ticketing functions will not be considered.

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