Travel Associate

WNS Holdings; Mumbai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Structured training

Exposure to global airline processes

Career growth opportunities

Job summary

WNS Holdings in Thane, Maharashtra is seeking an Associate - Passenger Revenue Accounting to join the travel operations team. You will manage airline billing activities and revenue accounting processes, handling airline queries and ensuring accurate passenger revenue transactions.

The role offers a structured training environment with opportunities to work on global airline revenue processes.

Qualifications

• Graduate in any discipline.
• IATA Certification or Diploma in Travel & Tourism preferred.
• Freshers are welcome to apply.

Responsibilities

• Process passenger revenue accounting transactions accurately and on time.
• Handle rejection and outward billing activities per airline processes.
• Respond to airline queries via a dedicated email mailbox.
• Review and validate passenger revenue data for accuracy.
• Investigate and resolve discrepancies in billing and revenue records.
• Maintain documentation of transactions and prepare reports.

Skills

Communication skills

Attention to detail

Analytical thinking

Time management

MS Office proficiency

Education

Graduate in any discipline

Tools

MS Office

Excel

Word

Outlook

Job description

Designation-Travel Associate

Location-WNS 6th Floor Hiranandani Estate Thane West

Shifts- Rotational shifts

To Meet- Megha Dixit (7738208781)

Location: Thane, Maharashtra
Shift: Morning & Afternoon Shifts

About the Role:

We are looking for a detail-oriented and motivated Associate - Passenger Revenue Accounting to join our team. The role involves managing airline billing activities, handling revenue accounting processes, resolving airline queries, and ensuring accurate financial transactions related to passenger revenue.

Key Responsibilities:

• Process airline revenue accounting transactions accurately and within timelines.
• Handle rejection and outward billing activities as per airline processes.
• Manage and respond to airline queries through a dedicated email mailbox.
• Review and validate passenger revenue data to ensure accuracy.
• Investigate and resolve discrepancies in billing and revenue records.
• Maintain proper documentation and records of transactions.
• Prepare reports and support daily operational activities.
• Follow company policies, quality standards, and compliance requirements.
• Work closely with team members and internal stakeholders to ensure smooth operations.
• Support continuous process improvement initiatives.

Qualifications:

• Graduate in any discipline.
• IATA Certification or Diploma in Travel & Tourism preferred.
• Freshers are welcome to apply.
• Basic understanding of the airline, travel, or aviation industry will be an added advantage.

Skills & Competencies:

• Good communication skills in English (written and verbal).
• Strong attention to detail and accuracy.
• Basic analytical and problem-solving skills.
• Ability to learn new concepts and systems quickly.
• Good organizational and time management skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient in MS Office applications, especially Excel, Word, and Outlook.
• Positive attitude and willingness to work in a team environment.
• Ability to work independently with minimal supervision.
• Adaptable to a fast-paced work environment.

What We Offer:

• Opportunity to build a career in the aviation industry.
• Structured training and learning opportunities.
• Exposure to global airline revenue accounting processes.
• Supportive and collaborative work environment.
• Career growth and development opportunities.