Transportation Sepcialist- Amazon Shipping, Amazon Shipping

SupportFinity™; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

ASSPL - Karnataka - B56 in Bengaluru is hiring a transportation representative to serve as the primary interface between Amazon, sellers and delivery partners. You will identify concerns and work on troubleshooting delivery partner and seller issues.

The role emphasizes clear, professional communication, timely service to partners, escalation handling and data-driven process improvements to meet performance metrics.

Qualifications

• Graduation is a basic requirement.
• Excel is preferred.

Responsibilities

• Effectively communicate in a clear and professional manner at all times.
• Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
• Effectively manage sensitive cases by reporting up the escalation matrix.
• Demonstrate excellent time-management skills.
• Maintains or exceeds targeted performance metrics.
• Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Skills

Communication skills

Excel

Education

Graduation

Job description

Amazon |

Amazon | Posted Mar 10

Full-time

Unknown

Negotiable

Description

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.

Key job responsibilities

• Effectively communicate in a clear and professional manner at all times.
• Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
• Effectively manage sensitive cases by reporting up the escalation matrix.
• Demonstrate excellent time-management skills.
• Maintains or exceeds targeted performance metrics.
• Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Basic Qualifications

• Graduation

Preferred Qualifications

• Excel is preferred

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Company

ASSPL - Karnataka - B56