Training Associate

ZEISS India; Indore District; On-site; INR 250,000 - 420,000; Full time

Job summary

ZEISS India is seeking a Training Associate to assess and educate new and current employees, opticians, and customers across the region. The role covers organizing seminars, classroom trainings, and customer programs to enhance product knowledge and service excellence.

The candidate will train internal teams and external professionals, travel extensively, and drive adoption of Zeiss premium products in clinical and consumer settings.

Qualifications

• Bachelor’s in optometry with 1–3 years relevant exp in ophthalmic product training.
• Excellent communication skills.
• Willingness to travel extensively.

Responsibilities

• Build relationships with customers and forge strong confidence.
• Train internal sales teams, customer care, and fitter training.
• Train opticians through conferences and seminars.
• Hospital retail training of doctors and optometrists.
• Troubleshoot non-adaptation cases.
• Facilitate dispensing of premium Zeiss products.

Skills

Communication skills

Training delivery

Relationship building

Travel readiness

Customer focus

Education

Bachelor’s in Optometry

Job description

As a Training Associate you shall be responsible for assessing and educating new and current employees and our opticians and customers across the given region. The training associate is responsible for organizing & conducting seminars, class room training session and programs for the customers.

Key Responsibilities:

• Building strong relationship with customer and forging strong confidence
• Training of Internal Sales teams / Customer care / Fitter training.
• Training opticians through conferences / seminar
• Hospital retail training of Doctors & Optometrist
• Trouble Shooting of Nonadaptation cases
• Getting premium Zeiss products dispensed easily

Experience & Qualification Required:

• Bachelor’s in optometry with Min 1-3 years relevant exp in products training in ophthalmic segment
• Excellent communication skills.
• Person should be willing to travel extensively.