Trainer - Rooms Division

Envision Consulting; New Delhi; On-site; INR 670,000 - 1,004,000; Full time

Job summary

Envision Consulting seeks a seasoned Room Trainer / Housekeeping Trainer for a luxury hotel in Delhi. The role focuses on delivering comprehensive training for room attendants, supervisors and related staff, ensuring adherence to 5-star standards and SOPs.

Responsibilities include on-the-job training, demonstrations, and ongoing coaching to elevate productivity, quality and guest satisfaction. Relevant hospitality qualifications preferred; prior luxury-hotel experience is essential.

Qualifications

• 36 years of experience in housekeeping, preferably in 5-star/luxury hotels.
• Strong capability to train Room Attendants, Supervisors and related staff.
• Proven ability to implement SOPs and brand standards in training programs.

Responsibilities

• Train staff on room cleaning standards, 5-star room setup, bed-making and turndown service.
• Instruct on hygiene, sanitation, safety and guest-service standards.
• Conduct on-the-job training, demonstrations, refresher sessions and inductions.
• Monitor performance via inspections, assessments and skill evaluations.
• Maintain training records and competency reports; coordinate with leadership.

Skills

Room Training

Housekeeping Standards

5-Star Hospitality

Coaching & Mentoring

Safety & Hygiene

Education

Diploma in Hotel Management

Job description

Room Trainer- Rooms Division_ 5-Star Hotel

Position: Room Trainer / Housekeeping Trainer
Department: Housekeeping / Learning & Development
Industry: Luxury / 5-Star Hospitality

Experience: 36 years in Housekeeping, preferably with 5-star / luxury hotels

Job Responsibilities

• Conduct training for Room Attendants, Housekeeping Associates, Supervisors and related staff on room cleaning and housekeeping standards.
• Train employees on 5-star room setup, cleaning procedures, bathroom cleaning, bed-making, turndown service and amenities placement.
• Ensure adherence to SOPs, brand standards, hygiene, sanitation, safety and guest-service standards.
• Conduct on-the-job training, demonstrations, refresher training and induction programs for new and existing employees.
• Monitor housekeeping team performance through room inspections, training assessments and skill evaluations.
• Identify training gaps and develop training plans to improve productivity, quality and guest satisfaction.
• Train staff on proper usage of cleaning chemicals, equipment, machines and housekeeping tools, ensuring safety compliance.
• Maintain training records, attendance, assessments, feedback and competency reports.
• Coordinate with the Executive Housekeeper, Housekeeping Supervisors and L&D team to ensure consistent service standards.
• Support preparation for internal audits, brand audits and quality inspections.

Key Skills

Housekeeping Operations | Room Cleaning Standards | 5-Star Hotel Standards | SOP Training | Room Setup | Bed Making | Turndown Service | Hygiene & Sanitation | Grooming & Etiquette | Chemical & Equipment Handling | On-the-Job Training | Skill Assessment | Quality Audits | Guest Service.

Preferred Profile

• Previous experience as Housekeeping Trainer / Room Trainer / Housekeeping Supervisor / Executive Housekeeper in a 5-star or luxury hotel.
• Strong practical knowledge of guestroom operations and luxury housekeeping standards.
• Excellent communication, presentation and coaching skills.
• Ability to demonstrate procedures practically and develop employees through hands-on training.
• Hospitality qualification such as Hotel Management / Diploma in Hotel Management is preferred.