Assistant Manager Housekeeping

Ibis Styles; New Delhi; On-site; INR 250,000 - 360,000; Full time

Job summary

Ibis Styles in Delhi is seeking a Housekeeping Supervisor to lead floor teams and ensure cleanliness across guest rooms, corridors and public areas.

You will manage daily briefings, staff performance, and safety compliance while maintaining reporting records and guest satisfaction. English fluency and hospitality experience are required, with additional language skills an advantage.

Qualifications

• Degree or Diploma in Hotel Management.
• Good oral proficiency in English.
• Minimum 1 year of experience in a similar capacity.
• Ability to speak other languages is an advantage.

Responsibilities

• Conduct daily briefings with staff at floor level and supervise all tasks of the team.
• Ensure cleanliness of guest rooms, balconies, corridors, linen rooms and pantries according to standards.
• Supervise public areas and replenish guest supplies; attend to guest requests promptly.
• Attend to reports on damage or malfunction in hotel rooms and maintain equipment cleanliness.
• Maintain a section floor report and conduct regular room checklists.
• Report unusual behavior to Executive Housekeeper and assist in attendance and performance review.
• Be well versed in hotel fire and life safety procedures and participate in trainings.
• Attend all briefings, meetings and trainings as assigned by management.
• Uphold high standards of personal appearance and hygiene at all times.
• Perform other duties as assigned by management and establish good working relationships.
• Ensure accurate recording of room status in allocated sections.

Skills

Leadership

Interpersonal skills

Training

Communication skills

Education

Hotel Management

Job description

Responsibilities

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
• Supervise public areas
• Replenish guest supplies and ensure that guests requests are promptly attended to
• Attend to reports on damage or malfunction in hotel rooms
• Maintain equipment in proper state of cleanliness
• Maintain a section floor report
• Conduct regular room checklists
• Report unusual behavior/activities on floors to Executive Housekeeper
• Record room status in allocated section accurately
• Assist Executive Housekeeper in assessing team members attendance and performance
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Qualifications

• Degree or Diploma in Hotel Management
• Good oral proficiency in English language
• Minimum 1 year of experience in a similar capacity
• Ability to speak other languages and basic understanding of local languages will be an advantage

Skills & Competencies

• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations