Trainer BPO, BFSI and Retail

NIIT Foundation (NF); New Delhi; On-site; INR 240,000 - 360,000; Full time

Job summary

NIIT Foundation recruiting a Trainer - IT to deliver structured training across BFSI, BPO, and Retail domains in Delhi. The role includes student mobilisation, engagement activities, and supporting enrolment and placement outcomes.

The trainer will conduct soft skills sessions, coordinate with teams, and drive attendance, assessment, and progress reporting while maintaining district-level field activities and MIS reporting.

Qualifications

• Any Bachelor’s degree; B.Com preferred.
• 1–3 years in training, teaching or skill development.
• Experience in student mobilisation and community outreach preferred.
• Exposure to government or CSR-funded projects is an added advantage.

Responsibilities

• Training Delivery: Deliver structured training sessions aligned with curriculum (BFSI/BPO/Retail).
• Training Delivery: Facilitate interactive and engaging learning experiences.
• Student Engagement Retention: Monitor attendance, assess performance, and support student development.
• Student Engagement Retention: Ensure course completion through mentoring and follow-ups.
• Mobilization Admissions: Conduct field visits, awareness drives, and community outreach.
• Mobilization Admissions: Support student enrolment and participation.
• Program Coordination Reporting: Maintain training records, attendance, and progress reports.
• Program Coordination Reporting: Collaborate with internal teams for smooth program execution.
• Field Coordination Reporting: Manage district-level activities, stakeholder engagement, and MIS reporting.
• Additional Responsibilities: Support program operations, events, and continuous improvement initiatives.

Skills

BFSI knowledge

BPO knowledge

Retail knowledge

Communication skills

Presentation skills

Interpersonal skills

MS Office

Documentation skills

Time management

Willing to travel

Education

Bachelor's degree (B.Com preferred)

Job description

Job Details

Position Title: Trainer - IT

Location: Delhi

Reporting To: Center Head

Role Overview

The Trainer will be responsible for delivering training in BFSI, BPO, and Retail domains along with soft skills sessions, while actively supporting student mobilisation, engagement, and placement activities. The role requires strong on-ground presence, industry linkage, and a target-oriented approach to ensure successful enrolment and placement outcomes.

Qualifications Experience

• Any Bachelors degree / preferable commerce (B.Com) or related field
• 1-3 years of experience in training, teaching, or skill development programs
• Experience in student mobilisation and community outreach preferred
• Exposure to government or CSR-funded projects is an added advantage

Key Skills Required

• Strong domain knowledge in BFSI, BPO, or Retail
• Excellent communication, presentation, and interpersonal skills
• Ability to deliver technical and soft skills training (communication, interview readiness)
• Basic computer proficiency (MS Office, digital tools)
• Strong coordination, documentation, and reporting skills
• Good organizational and time management abilities
• Willingness to travel and relocate as required

Key Responsibilities

• Training Delivery: Deliver structured training sessions aligned with curriculum (BFSI/BPO/Retail)
• Training Delivery: Facilitate interactive and engaging learning experiences
• Student Engagement Retention: Monitor attendance, assess performance, and support student development
• Student Engagement Retention: Ensure course completion through continuous mentoring and follow-ups
• Mobilization Admissions: Conduct field visits, awareness drives, and community outreach activities
• Mobilization Admissions: Support student enrolment and participation
• Program Coordination Reporting: Maintain training records, attendance, and progress reports
• Program Coordination Reporting: Collaborate with internal teams for smooth program execution
• Field Coordination Reporting: Manage district-level activities, stakeholder engagement, and MIS reporting
• Additional Responsibilities: Support program operations, events, and continuous improvement initiatives

Job Type

Full time

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