Trainee/ Executive

Turtlemint; Vapi; On-site; INR 167,000 - 301,000; Full time

Job summary

Turtlemint in India is hiring for an Insurance Operations Associate to handle daily Life, Health, and Motor insurance tasks. You will support the sales team, track applications, and help ensure timely policy issuance.

You will also assist with policy servicing, refunds, renewals, and coordinate with customers, insurers, and internal teams while following company policies and regulatory guidelines.

Qualifications

• HSC (12th Pass) or Graduate required.
• Basic knowledge of insurance operations.
• Basic knowledge of MS Excel and computer tools.
• Good communication and coordination skills.
• Ability to manage tasks and meet deadlines.
• Flexible and adaptable to work requirements.

Responsibilities

• Handle daily Life, Health, and Motor insurance operations.
• Assist the sales team with insurance queries and documentation.
• Track applications and ensure timely policy issuance.
• Support policy servicing, refunds, and renewals.
• Coordinate with customers, insurance companies, and internal teams.
• Follow company policies and regulatory guidelines.
• Support team training and daily operations.

Skills

Insurance operations basics

Communication skills

Coordination skills

Time management

Adaptability

Documentation

Education

HSC (12th Pass) / Graduate

Tools

MS Excel

Job description

Role & responsibilities

• Handle daily Life, Health, and Motor insurance operations.
• Assist the sales team with insurance queries and documentation.
• Track applications and ensure timely policy issuance.
• Support policy servicing, refunds, and renewals.
• Coordinate with customers, insurance companies, and internal teams.
• Follow company policies and regulatory guidelines.
• Support team training and daily operations.

Qualification:

• HSC (12th Pass) / Graduate.
• Basic knowledge of insurance operations.
• Basic knowledge of MS Excel and computer tools.
• Good communication and coordination skills.
• Ability to manage tasks and meet deadlines.
• Flexible and adaptable to work requirements.