As Traffic Supervisor at our Kolkata Head Office, you will sit at the heart of ERC's daily transport operations. You will be responsible for sourcing vehicles from our 1,000+ partner network, negotiating competitive market rates, coordinating timely truck placement for client bookings, and tracking consignments through to delivery across our North-East and pan-India corridors.
Responsibilities
- Source and allocate trucks (9MT, 16MT, 21MT+, and trailers) based on daily booking requirements
- Negotiate lorry hire rates with fleet owners, market brokers, and partner operators
- Verify vehicle documents (RC, insurance, fitness, permits) and driver details prior to dispatch
- Coordinate truck placement schedules with clients and loading supervisors
- Track in-transit vehicles daily and resolve route, check-post, or breakdown issues promptly
- Maintain daily dispatch and lorry hire logs in coordination with the back office team
What we're looking for
- 2–6 years of experience in road transport traffic, vehicle sourcing, or lorry broking
- Strong network and familiarity with Kolkata market trucks, trailers, and North-East / pan-India routes
- Sharp negotiation and communication skills in Hindi, Bengali, and basic English
- Comfort with basic Excel, WhatsApp, and phone-based coordination
- Must be able to work full-time, in-person at our Kolkata Head Office (Rawdon Street)
What you'll get
- Stable, long-term career at a debt-free company operating since 1973
- Work directly with senior management at our Kolkata Head Office
- Immediate, visible impact on daily operations across India
Role highlights
- Source and assign partner trucks across pan-India & NE lanes
- Negotiate market lorry hire with fleet owners & brokers
- Monitor daily vehicle placement and in-transit movement
- In-person role at our Kolkata Head Office
- We review all applications within 2–3 working days.
- Shortlisted candidates will be called for a conversation.
- Typically 2 interview rounds for most roles.