Trade Relationship Manager_Leading Bank_Delhi NCR

V Konnect; Dadri, Gurugram District; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

V Konnect in Dadri, Uttar Pradesh, is seeking a trade relations professional to act as the single point of contact for forex, cross-border and domestic trade products. You will drive trade relationships, support FX services, and collaborate with branch teams to meet channel objectives.

The role involves servicing client queries, coordinating with Ops and central teams, and working to achieve trade-related throughput targets while maintaining high service quality.

Qualifications

• Primary responsibilities include serving as single point of contact for trade-related products (forex, cross-border, domestic).
• Drive trade relationships and provide FX services as an individual contributor or with branch support.

Responsabilités

• Act as a single point of contact for all trade-related products for assigned region/branches.
• Drive product and marketing initiatives launched by central product team.
• Meet and service trade-related queries by liaising with Ops/product/central team.
• Influence income and FCY through-put targets for TFX products across branches.

Description du poste

Role & responsibilities

The role entails acting as a single point of contact for all trade related (forex, cross border, domestic etc.) products for the region/branches assigned to. The role bearer would be responsible for acquiring and driving the trade relationship and providing Fx related services and support as an individual contributor or through the branch team contributing to the larger branch banking channel objectives.

Roles & Responsibilities

• Key / Primary Responsibilities of the Role - List the primary deliverables
• Drive product & marketing initiatives launched by central product team
• Meet and service trade related queries & requirement of clients by liaising with Ops/product/central team
• Drive product & marketing initiatives launched by central product team
• Responsible for income and FCY through-put target set for the TFX products for the respective branches/business being supported
• Manage the portfolio quality - digital activation, product penetration, AMB balance, desired value
• Support team in achieving customer acquisition plan
• Joint and independent call with (sales team) RH, BM, SM & SOs
• Undertake training of sales and relationship team as subject matter expert
• Cultivate relationships with individual and corporate customers
• Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms.