Ticketing Executive

WNS Holdings; Mumbai; Presencial; INR 250.000 - 450.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentives

Night shift transport

Descripción de la vacante

WNS is hiring for an Airline Travel Process role as Travel Consultant in Mumbai, with location at Vikhroli. The position requires handling tickets, reservations, refunds, and cancellations using Sabre, Amadeus, and Farelogix.

Shifts are rotational, including nights, and week-offs are 2 rotational days. Strong communication and 24/7 availability are essential for customer interactions via chat or email.

Formación

• Excellent verbal and written communication skills.
• GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc.
• Chats, calls & emails experience would be an added advantage.
• IATA or Any Diploma in travel & tourism OR Experience in Travel Industry.
• Comfortable to work in 24/7 shifts including Night Shifts.

Responsabilidades

• To issue air tickets, reservations, reissue, refunds, cancellations, exchanges on Sabre, Amadeus & Farelogix.
• To handle customer interactions via chats or emails.
• Hands-on working experience on Sabre, Amadeus & Farelogix.
• Work in a 24x7 setup including night shifts.

Conocimientos

Excellent communication

Chat & email handling

Night shift readiness

Educación

IATA or Diploma in Travel & Tourism

Herramientas

Sabre

Amadeus

Farelogix

Galileo

Descripción del empleo

WNS is hiring for Airline Travel Process!!!

Role: Travel Consultant

Location: Vikhroli (Mumbai)

Shift: Rotational shifts including night shifts

Week-offs: 2 rotational week off

Key Responsibilities:

• To issue air tickets, reservations, reissue, refunds, cancellations, exchanges on Sabre, Amadeus & Farelogix.
• To Handle customer interactions via chats or emails.
• Hands-on working experience on Sabre, Amadeus & Farelogix.
• 24x7 setup.

Required Skills:

• Excellent verbal and written communication skills.
• GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc.
• Chats, calls & emails experience would be an added advantage.
• IATA or Any Diploma in travel & tourism OR Experience in Travel Industry.
• Comfortable to work in 24/7 shifts including Night Shifts.

Perks and benefits:

• Performance based monthly incentives.
• Pick up and drop facilities will be provided for night shifts.

Thanks & Regards,

Megha Dixit - WNS HR