Territory Manager

Niva Bupa Health Insurance; Mumbai Suburban; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading insurance firm seeks an Assistant Territory Manager to manage sales operations in the South Zone. Responsibilities include enhancing customer service, leading recruitment efforts, and collaborating with bank partners. The ideal candidate should possess strong leadership skills and experience in sales management. Full-time position offers a dynamic work environment and opportunities for growth.

Qualifications

• Experience in managing team performance and engaging with partners.
• Strong communication and leadership skills.
• Ability to implement and monitor training programs.

Responsibilities

• Manage the entire South Zone to ensure revenue targets.
• Identify and implement improvements in customer service.
• Lead recruitment and retention strategies for the sales team.

Skills

Customer service improvement

Operational strategy development

Sales performance management

Job description

Overview

Our Purpose – At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”.

Our Values: Commitments include Commitment, Innovation, Empathy, Collaboration, Transparency.

Position: Assistant Territory Manager

Location: West

Department: Bancassurance

Reporting Mgr. Name: (not specified)

Reporting Mgr. Designation: Regional Sales Manager

Offered Grade: M6

ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers, our people, our communities and wider society

For more details visit our website: www.nivabupa.com

Key Roles & Responsibilities

Primary Role Description: Managing Entire South Zone, ensuring Top line and Bottom line with Bank Partner, engagement with Bank Zonal and below Leadership for Business and other KRA. Ensuring direct reporting for achieving their KRA.

Identify opportunities of improvement across customer service, underwriting and claims.

• Ensure robust MIS architecture (Pre sales/ Post sales)
• Co-create operational strategy for the region in alignment with the distribution strategy
• Facilitate implementation in line with company’s distribution strategy; assist in building relationship in the region; review performance periodically & engage with the partner, assist in establishing specifications of operations: collaborate with operations & other functions, establish operations: monitor & recommend continuation / discontinuation of products, thereby build revenue and profitability.
• Build common agenda & scorecard with the key team members of the region; review performance & engage with key management of the partner in the region to address deviations from the plan in order to realize potential sales.
• Interact with region’s key management members on frequent basis; follow the engagement matrix; take business review initiatives along with partner & build review mechanisms; handle escalated issues; supervise; responsible for closure of grievance in order to ensure smooth functioning & high productivity in the region & continuous improvement in revenues through the relationship.
• Suggest reward & recognition platforms for bank partner’s employees.
• Lead in implementation and monitoring of R&R activities; monitor performance of sales promotions; encourage reapplications of good promotions in order to maximize the utilization of marketing spends to increase revenues
• Collaborate with the training department to deploy programs to achieve & exceed training standards; support the training team in identification & certification of trainers & the delivery of training man days as per standards in order to build capacity.
• Lead the plan for recruitment & retention of the sales force in the region; lead in implementing Rewards & recognition activities for the region; role model required leadership competencies & coach subordinate sin order to develop a robust sales force for building the pipeline within the relationship & realize potential sales from partner in the cluster.
• Meeting with Channel Partner and driving the KRA and key Vectors
• Drive direct reportee of FOS for monthly Target and other Key Vectors

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development
• Industries: Insurance

Note: We are an Equal Opportunity Employer committed to achieving diversity within our workforce, and encourage all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.