Territory Manager

Niva Bupa Health Insurance

Bengaluru

On-site

INR 1,000,000 - 1,500,000

Full time

14 days+

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Job summary

A leading health insurance provider is seeking a Territory Manager in Bengaluru. The role involves overseeing the South Zone's operations and driving business results through effective collaboration with bank partners. Candidates should have a graduate degree and 6-8 years of relevant experience in insurance or relationship management. This full-time position offers an opportunity to be part of a rapidly growing firm focused on enhancing healthcare access.

Qualifications

6-8 Years of experience in Life Insurance or General Insurance is required.
Preferred experience in Bancassurance or Investment & Wealth Advisory.

Responsibilities

Manage Entire South Zone for top line and bottom line with Bank Partner.
Identify opportunities for improvement across customer service, underwriting, and claims.
Build and maintain relationships with key management in the region.

Skills

Relationship Management

Sales Strategy Development

Team Leadership

Education

Graduate/Post graduate degree

Job description

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Our Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”

Commitment
Empathy
Transparency

JOB PROFILE

Position

Territory Manager

Location

Reporting Mgr. Name -

Department

Bancassurance

Reporting Mgr. Designation

Regional Sales Manager

Offered Grade

M6

Our Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare”

Our Values

Commitment
Innovation
Empathy
Collaboration
Transparency

Proficiency Level

(Please Tick)

L1: - HEAD OF FUNCTION/BUSINESS (Sr. Leadership Team)

L2: - MANAGER OF MANAGER

L3: - MANAGER

L4: - INDIVIDUAL CONTRIBUTOR

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.

Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

ESG: Supporting action to protect, restore and regenerate local environments for the benefit of our customers our people, our communities and wider society

For more Details visit our website- www.nivabupa.com

Key Roles & Responsibilities

Primary Role Description: -

Managing Entire South Zone, ensuring Top line and Bottom line with Bank Partner , Engagement with Bank Zonal and below Leadership for Business and other KRA. Ensuring direct reporting for achieving their KRA

Key Roles & Responsibilities:

Identify opportunities of improvement across customer service, underwriting and claims

Ensure robust MIS architecture (Pre sales/ Post sales)
Co-create operational strategy for the region in alignment with the distribution strategy
Facilitate implementation in line with company’s distribution strategy; assist in building relationship in the region; review performance periodically & engage with the partner, assist in establishing specifications of operations: collaborate with operations & other functions, establish operations: monitor & recommend continuation / discontinuation of products, thereby build revenue and profitability.
Build common agenda & scorecard with the key team members of the region; review performance & engage with key management of the partner in the region to address deviations from the plan in order to realize potential sales.
Interact with region’s key management members on frequent basis; follow the engagement matrix; take business review initiatives along with partner & build review mechanisms; handle escalated issues; supervise; responsible for closure of grievance in order to ensure smooth functioning & high productivity in the region & continuous improvement in revenues through the relationship.
Suggest reward & recognition platforms for bank partner’s employees.
Lead in implementation and monitoring of R&R activities; monitor performance of sales promotions; encourage reapplications of good promotions in order to maximize the utilization of marketing spends to increase revenues
Collaborate with the training department to deploy programs to achieve & exceed training standards; support the training team in identification & certification of trainers & the delivery of training man days as per standards in order to build capacity.
Lead the plan for recruitment & retention of the sales force in the region; lead in implementing Rewards & recognition activities for the region; role model required leadership competencies & coach subordinate sin order to develop a robust sales force for building the pipeline within the relationship & realize potential sales from partner in the cluster.
Meeting with Channel Partner and driving the KRA and key Vectors
Drive direct reportee of FOS for monthly Target and other Key Vectors
Engagement with Channel Partner at all level
Regular Branch visit with in assign Geography

Key Measures of Performance

GWP – new

GWP - renewal
Compliance & Audit adherence
Claim

Key Requirements – Education & Certificates

A Graduate/Post graduate degree holder in any discipline; preferably MBA

Key Requirements - Experience & Skills

6-8 Years of experience in Life Insurance/ General Insurance (Bancassurance only)/ Relationship Management/ Investment & Wealth Advisory (Banks)

Key Functional Competencies

Functional competency

Beginner

Intermediate

Expert

Top Line Business

yes

Partner Engagement

Yes

Compliance

yes

NBHI Core Competencies

Behavioral Competency

Behavioral competency

Beginner

Intermediate

Expert

Strategic Mindset

Yes

Entrepreneurship

Yes

Execution Excellence

Yes

Building High Performance Teams

Yes

Targets/ KRA/ KPI (Tentative Business Nos./ Goals, Measure of Success & Weightages)

Goals

Measures of Success

Weightage

Company MOS

Defined as per Company Policy

Defined as per Company Policy

Top line

As per Company

55%

Branch Activation

20%

Penetration min 50% on Disbursement

15%

Attrition

5%

SOR

5%

Functional Hierarchy/ Reporting Matrix

Hiring Manager has to inform the TA Team about the Reporting manager’s grade and the candidate’s grade. (Reporting Manager and Prospective New Hire Grade to be clearly mentioned below)

M1

M2

M3

M4

M9

M5

M8

M6

M7

Seniority level