Assistant Territory Manager -Welingkar

Niva Bupa Health Insurance; Bengaluru; Hybrid; INR 750,000 - 1,200,000; Full time

Benefits offered by this job

Life Insurance

Health Insurance

Accidental Death Benefit

Job summary

Niva Bupa Health Insurance is looking for an Assistant Territory Manager to drive operational strategy and enhance customer service across Pan India. This role requires a strong MBA/PGDM specialization in Sales and Marketing, and a commitment to effective stakeholder management.

Key responsibilities include developing relationships with partners, supervising sales promotions, and recruitment efforts. The position offers a competitive compensation package totaling up to INR 12,00,000 along with comprehensive health and retirement benefits.

Qualifications

• Summer Internship in a sales-driven organization.

Responsibilities

• Identify opportunities for improvement in customer service and claims.
• Co-create operational strategy and align with distribution strategy.
• Facilitate implementation to build relationships and monitor performance.
• Interact regularly with regional management for smooth operations.
• Lead recruitment and retention of the sales force in the region.

Skills

Business Acumen

Result Focus

Stakeholder Management

Communication with Impact

Team Management

Education

MBA/ PGDM in Sales and Marketing

Job description

Job Profile

Position YLP MT – Assistant Territory Manager

Location: Pan India

Reporting Manager: Zonal Head Department Bancassurance

Proficiency Level: Individual Contributor – Offered Grade M6

Our Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare.”

Our Values

Commitment, Innovation, Empathy, Collaboration & Transparency.

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa is certified “Great Place to Work” for the 4th year running and ranked 62nd among the Top 100 of the best workplaces in India.

Niva Bupa is India’s 3rd largest and 2nd fastest-growing SAHI based on an Overall Health GDPI in Fiscal 2024.

Niva Bupa had 14.73 million active lives insured as of March 31, 2024.

Niva Bupa growth in overall health GDPI from FY23 to FY24 is almost double of the industry average.

Within Retail health insurance, Niva Bupa is the fourth largest player overall with a market share of 9.10% in FY24.

Niva Bupa is the largest selling non-life insurer on India’s largest online insurance broker/web aggregator – Policybazaar.com.

As of FY24, Niva Bupa has one of the largest networks of hospitals with over 10,400 hospitals providing cashless treatment.

Niva Bupa has delivered many “industry-firsts” in terms of product innovation. Their “Reassure” and “Reassure 2.0” products are leading products on the market with unique industry-first features.

Niva Bupa is an Equal Opportunity Employer committed to diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. 12% of the team handling roles are led by women. Specially-abled professionals are welcome to join our team. For more information visit www.nivabupa.com.

Key Roles & Responsibilities

• Identify opportunities of improvement across customer service, underwriting and claims. Ensure robust MIS architecture (Pre sales/ Post sales).
• Co-create operational strategy for the region in alignment with the distribution strategy.
• Facilitate implementation in line with company’s distribution strategy; assist in building relationship in the region; review performance periodically & engage with the partner, assist in establishing specifications of operations, collaborate with operations & other functions, establish operations, monitor & recommend continuation / discontinuation of products, thereby build revenue and profitability.
• Build common agenda & scorecard with the key team members of the region; review performance & engage with key management of the partner in the region to address deviations from the plan.
• Interact with region’s key management members on frequent basis; follow the engagement matrix; take business review initiatives along with partner & build review mechanisms; handle escalated issues; supervise; responsible for closure of grievance to ensure smooth functioning & high productivity in the region & continuous improvement in revenues through the relationship.
• Suggest reward & recognition platforms for bank partner’s employees. Lead in implementation and monitoring of R&R activities; monitor performance of sales promotions; encourage reapplications of good promotions to maximize utilization of marketing spends to increase revenues.
• Collaborate with the training department to deploy programs to achieve & exceed training standards; support the training team in identification & certification of trainers & the delivery of training man days as per standards in order to build capacity.
• Lead the plan for recruitment & retention of the sales force in the region; lead in implementing Rewards & recognition activities for the region; role model required leadership competencies & coach subordinates in order to develop a robust sales force for building the pipeline within the relationship & realize potential sales from partner in the cluster.

Key Measures of Performance

• GWP – new
• GWP – renewal
• Compliance & Audit adherence
• Claim

Key Requirements – Education & Certificates

MBA/ PGDM major specialization in Sales and Marketing.

Key Requirements – Experience & Skills

• Summer Internship in Sales driven organization.

Behavioral Competency

• Business Acumen – Required
• Result Focus – Required
• Stakeholder Management – Required
• Communicates with Impact – Required
• Manages Team – Required

Compensation

CTC: INR 7,50,000 Fixed + INR 1,50,000 after 6 months and INR 1,50,000 after 12 months + Variable Pay INR 1,50,000 (Total 12,00,000). Performance Pay may vary as per the performance rating by NBHI.

Retirement Benefits: Life Insurance 30,00,000; Health Insurance 5,00,000; Accidental Death benefit 10,00,000.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to diversity within our workforce and encourage all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. Specially-abled professionals are welcome to join our team.