Territory Account Manager

Johnson & Johnson Innovation; Kolkata District; On-site; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Sales incentive/commissions

Job summary

Johnson & Johnson is seeking a Territory Account Manager for the MedTech Sales segment in India. The role focuses on Hospital/Hospital Systems and involves commission-based sales performance. You will support internal teams, manage customer expectations, and contribute to business growth.

The position emphasizes account management, clinical sales training, data accuracy, and customer-centric solutions, with opportunities to collaborate across departments and drive market expansion.

Qualifications

• Experience in clinical sales and hospital systems preferred.
• Strong relationship building and customer focus.
• Ability to manage channels and drive opportunities.

Responsibilities

• Executes routine tasks with accuracy, timeliness and quality for Clinical Sales - Hospital/Hospital Systems.
• Implements sales training programs including strategy, process, and collateral.
• Updates sales audit database with verified data.
• Leverages partnerships for customer acquisition and responds to customer demands.

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Business Enablement/Support

All Job Posting Locations:

Gauhati, Assam, India, Kolkata, West Bengal, India

Job Description:

Designation - Territory Account Manager

Location - Guwahati

• Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Provides support for internal teams in the Clinical Sales - Hospital/Hospital Systems function. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.

DUTIES & RESPONSIBILITIES

• Completes more complex tasks for Clinical Sales - Hospital/Hospital Systems, and follows processes to ensure accuracy, timeliness, and quality of deliverables.

• Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.

• Updates sales audit database by entering, verifying, and securing data.

• Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.

• Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.

• Helps track information resulting from clinical, procedural, and technical discussions for reference.

• Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.

• Job is eligible for sales incentive / sales commissions.

Required Skills:

Preferred Skills:

Accountability, Channel Management, Cross-Selling, Customer Acquisition Strategy, Customer Centricity, Customer Effort Score, Goal Attainment, Hospital Operations, Innovation, Market Opportunity Assessment, Medicines and Device Development and Regulation, Process Oriented, Relationship Building, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection