Territory Account Manager

8080-Johnson & Johnson Private Limited Legal Entity; India; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Johnson & Johnson in India is seeking a Territory Account Manager to drive clinical sales within Hospital/Hospital Systems. Location: Guwahati, with responsibilities across customer acquisition and partnership development.

You will support routine tasks, maintain data accuracy, and uphold the Credo while delivering sales objectives and commissions eligibility.

Responsibilities

• Completes more complex tasks for Clinical Sales - Hospital/Hospital Systems, and follows processes to ensure accuracy, timeliness, and quality of deliverables.
• Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.
• Updates sales audit database by entering, verifying, and securing data.
• Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.
• Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.
• Helps track information resulting from clinical, procedural, and technical discussions for reference.
• Demonstrates Johnson's Leadership Imperatives and Credo.
• Job is eligible for sales incentive / sales commissions.

Skills

Accountability

Channel Management

Cross-Selling

Customer Acquisition Strategy

Customer Centricity

Customer Effort Score

Goal Attainment

Hospital Operations

Innovation

Market Opportunity Assessment

Medicines and Device Development and  

Process Oriented

Relationship Building

Sales

Solutions Selling

Sustainable Procurement

Vendor Selection

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Job Function

MedTech Sales

Job Sub Function

Clinical Sales - Hospital/Hospital Systems (Commission)

Job Category

Business Enablement/Support

Job Posting Locations

Gauhati, Assam, India; Kolkata, West Bengal, India

Job Description

Designation - Territory Account Manager

Location - Guwahati

Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Provides support for internal teams in the Clinical Sales - Hospital/Hospital Systems function. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.

DUTIES & RESPONSIBILITIES

• Completes more complex tasks for Clinical Sales - Hospital/Hospital Systems, and follows processes to ensure accuracy, timeliness, and quality of deliverables.
• Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.
• Updates sales audit database by entering, verifying, and securing data.
• Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.
• Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.
• Helps track information resulting from clinical, procedural, and technical discussions for reference.
• Demonstrates Johnson's Leadership Imperatives and Credo.
• Job is eligible for sales incentive / sales commissions.

Required Skills:

• Accountability
• Channel Management
• Cross-Selling
• Customer Acquisition Strategy
• Customer Centricity
• Customer Effort Score
• Goal Attainment
• Hospital Operations
• Innovation
• Market Opportunity Assessment
• Medicines and Device Development and Regulation
• Process Oriented
• Relationship Building
• Sales
• Solutions Selling
• Sustainable Procurement
• Vendor Selection