Telicalling

Pagaar India; New Delhi; Hybrid; INR 180,000 - 320,000; Full time

Benefits offered by this job

Weekly and monthly performance bonuses

PF & ESI medical benefits

Job summary

VMC The Mission Nutrition in New Delhi, Delhi is seeking Telicalling candidates (freshers and early-career) for inbound and outbound calls. In-house paid training is provided, with a hybrid work setup at Rajouri Garden metro station area.

Responsibilities include addressing customer queries, updating CRM notes, and maintaining call benchmarks for performance incentives. The role welcomes candidates with 12th pass or graduates, and emphasizes polite communication in English/Hindi.

Qualifications

• Bachelor's or master's in CS or related field.
• Minimum 2 years of software development experience.
• Strong knowledge of Java, Spring Boot, and distributed systems.
• Experience with large-scale, high-traffic systems.

Responsibilities

• Design and develop scalable, high-performance applications.
• Collaborate with cross-functional teams to define and build new features.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews and ensure best practices.
• Troubleshoot and resolve production issues.

Skills

Polite tone

Active listening

Basic computer typing

Cooperative teamwork

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

Java

Spring Boot

Distributed systems

Job description

Full Time - Hybrid

Fresher (0 Years)

Posted 22/10/2026

Good Communication Customer Service MS Excel Basic Computer Teamwork English / Hindi

Job Description

VMC The Mission Nutrition is urgently hiring energetic candidates for the role of Telicalling in Rajouri garden metro station, New Delhi, Delhi. Both freshers and experienced candidates with good spoken communication are encouraged to apply. Full in-house paid training is provided.

• Handling inbound customer calls and making outbound follow‑ups with polite telephone etiquette.


• Explaining company services, understanding client needs, and resolving customer queries promptly.


• Updating interaction notes, feedback, and customer status in the internal CRM portal.


• Maintaining daily calling benchmarks and high customer satisfaction ratings.


• Coordinating with senior team leaders for smooth workflow and quick escalation resolution.

Candidate Eligibility & Who Can Apply

• Education: 12th Pass, Undergraduate, or Any Graduate (BA, B.Com, B.Sc, BBA, BCA, etc.).


• Experience: Fresher (0 Years) (Freshers with confident Hindi & basic English are welcome).


• Key Skills: Polite tone, active listening, basic computer typing, cooperative teamwork.


• Shift Timings: Regular Day Shift (9:30 AM to 6:30 PM) with standard weekly off.


• Incentives: Attractive weekly and monthly performance bonuses + PF & ESI medical benefits.


• 100% Free Apply: Pagaar India guarantees zero registration or interview fees. Direct company hiring.

Key Responsibilities

• Design and develop scalable, high-performance applications.


• Collaborate with cross-functional teams to define and build new features.


• Write clean, maintainable, and well-documented code.


• Participate in code reviews and ensure best practices.


• Troubleshoot and resolve production issues.

Required Skills & Qualifications

• Bachelor's or Master's degree in Computer Science or related field.


• 2+ years of experience in software development.


• Strong knowledge of Java, Spring Boot, and distributed systems.

Preferred Qualifications

• Experience with large scale, high traffic systems.

Company Overview

VM

VMC The Mission Nutrition

4.3 (3,525)

BPO / Call Centre / ITES

10,000+ Employees

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