Telesales Specialist | Night Shift (USA Shift)

Comparison Junction; Kolkata District; On-site; INR 250,000 - 450,000; Full time

Job summary

Comparison Junction in Kolkata is hiring a Sales Executive for a full-time, on-site role aligned with a USA night shift. You will engage customers, present relevant offers, handle objections, and close sales while targeting the US market and maintaining high customer experience and compliance standards.

The role emphasizes achieving daily to monthly sales targets, using CRM systems, and staying productive in a fast-paced, target-driven environment.

Qualifications

• 1–4 years of experience in sales, telesales, inside sales, customer acquisition, or a contact-centre environment.
• Experience in international / US sales will be an advantage.
• Strong spoken English and communication skills.
• Good listening, questioning, persuasion, and objection-handling abilities.
• Demonstrated ability to close sales and achieve targets.
• Customer-focused with a professional approach.
• Comfortable working with CRM systems and basic computer applications.
• Ability to work in a target-driven and fast-paced environment.
• Willingness to work in a night shift aligned with US business hours.
• Graduate preferred; relevant sales experience may be considered in lieu of formal education.

Responsibilities

• Engage with customers through inbound and/or outbound sales calls.
• Understand customer requirements and recommend suitable products or services.
• Explain product features, pricing, benefits, terms, and next steps clearly.
• Use effective sales pitching, objection handling, negotiation, and closing techniques.
• Convert qualified opportunities into successful sales.
• Achieve assigned daily, weekly, and monthly sales targets.
• Maintain required productivity, conversion, and quality metrics.
• Follow up with customers and opportunities as per defined processes.
• Build trust and provide a professional customer experience throughout the sales journey.
• Maintain accurate customer and sales information in the CRM.
• Follow all approved sales processes, compliance requirements, and communication guidelines.
• Identify opportunities for upselling and cross-selling.
• Participate in coaching, training, call reviews, and performance improvement initiatives.
• Take ownership of individual performance and continuously work on improving sales skills.

Skills

Sales experience

Communication skills

English proficiency

CRM familiarity

Education

Bachelor's degree

Tools

CRM

Job description

Company Description

Comparison Junction is a unified comparison and switching platform that helps customers find better-value deals across Energy, Telecom, Travel, Insurance, Banking, and other essential services.

With 500+ employees across three global locations and more than 2 million customer queries handled annually, we combine technology, data, and experienced sales teams to simplify the comparison and switching journey for customers.

Backed by over a decade of experience in telesales, digital sales, and inbound customer acquisition, our advisors help customers understand their options, make informed choices, and complete their switching journey smoothly.

Role Description

This is a full-time, on-site Sales Executive role based in New Town, Kolkata, working in a USA night shift.

As a Sales Executive, you will be responsible for engaging with customers, understanding their requirements, presenting relevant products and offers, handling objections, and closing sales.

You will work with customers primarily in the US market and will be expected to consistently achieve individual sales and productivity targets while maintaining high standards of customer experience, quality, and compliance.

Key Responsibilities

• Engage with customers through inbound and/or outbound sales calls.
• Understand customer requirements and recommend suitable products or services.
• Explain product features, pricing, benefits, terms, and next steps clearly.
• Use effective sales pitching, objection handling, negotiation, and closing techniques.
• Convert qualified opportunities into successful sales.
• Achieve assigned daily, weekly, and monthly sales targets.
• Maintain required productivity, conversion, and quality metrics.
• Follow up with customers and opportunities as per defined processes.
• Build trust and provide a professional customer experience throughout the sales journey.
• Maintain accurate customer and sales information in the CRM.
• Follow all approved sales processes, compliance requirements, and communication guidelines.
• Identify opportunities for upselling and cross-selling where appropriate.
• Participate in coaching, training, call reviews, and performance improvement initiatives.
• Take ownership of individual performance and continuously work on improving sales skills.
  

Key Performance Areas (KRA)

Your performance will be measured across:

• Sales / Revenue Achievement
• Conversion Rate
• Productivity
• Customer Experience
• Quality & Compliance
• Follow-up & Opportunity Management
• Attendance & Schedule Adherence

Qualifications

• 1–4 years of experience in sales, telesales, inside sales, customer acquisition, or a contact-centre environment.
• Experience in international / US sales will be an advantage.
• Strong spoken English and communication skills.
• Good listening, questioning, persuasion, and objection-handling abilities.
• Demonstrated ability to close sales and achieve targets.
• Customer-focused with a professional approach.
• Comfortable working with CRM systems and basic computer applications.
• Ability to work in a target-driven and fast-paced environment.
• Willingness to work in a night shift aligned with US business hours.
• Graduate preferred; relevant sales experience may be considered in lieu of formal education.
  

Ideal Candidate

We are looking for someone who is:

Hungry to Sell Confident to Communicate Curious to Learn Accountable for Results

You don't need to be a perfect salesperson on Day 1—but you must have the drive to learn, improve, and close.

If you enjoy speaking with customers, solving their needs, and turning conversations into successful sales, this opportunity is for you.

Work Details

Location: New Town, Kolkata

Employment: Full-time | On-site

Shift: 7:30 PM – 5:00 AM (USA Shift)

Role: Individual Contributor | Sales & Customer Acquisition