Telesales Specialist

Dhyanam Realty; Vadodara; On-site; INR 300,000 - 540,000; Full time

Job summary

Dhyanam Realty in Vadodara is seeking a Telesales Specialist to drive outbound calls, present residential and commercial properties, and generate qualified leads. The role includes handling inquiries, scheduling site visits, and maintaining CRM records to support the sales process.

You will follow up with prospects, answer basic documentation questions, and coordinate with internal teams to meet call and conversion targets while delivering a professional customer experience.

Qualifications

• Strong verbal communication to explain property details clearly over the phone.
• Proven sales and telesales abilities including lead generation, follow-up, and closing support.
• Customer service skills to handle inquiries and maintain client relationships.
• Experience training clients on processes such as documentation requirements.
• Basic understanding of real estate or willingness to learn about residential and commercial markets.

Responsibilities

• Make outbound calls to potential and existing clients.
• Introduce available residential and commercial properties and generate qualified leads.
• Respond to inbound inquiries and explain property features and benefits.
• Schedule site visits or meetings with the sales team.
• Maintain detailed records of interactions in the CRM system.
• Follow up with prospects and address basic questions about property documentation.
• Coordinate with internal teams to support the sales process.
• Meet call and conversion targets while delivering a professional customer-focused experience.

Skills

Verbal communication

Sales & telesales

Customer service

Client training

Real estate basics

CRM

Telecalling tools

On-site in Vadodara

Education

High school diploma

Business/Real estate education (adv.)

Tools

CRM Systems

Telecalling Tools

Office Software

Job description

Company Description

Dhyanam Realty operates in real estate and land development, specializing in both residential and commercial properties. The company focuses on helping clients find suitable properties while offering reliable support throughout the transaction process. Dhyanam Realty also provides assistance with all property-related documentation to ensure clarity and compliance. The team aims to deliver professional, transparent services to clients across various real estate needs.

Role Description

The Telesales Specialist is a full-time, on-site role based in Vadodara. The specialist will make outbound calls to potential and existing clients, introduce available residential and commercial properties, and generate qualified leads. Daily activities include responding to inbound inquiries, explaining property features and benefits, scheduling site visits or meetings with the sales team, and maintaining detailed records of interactions in the CRM system. The role involves following up with prospects, addressing basic questions about property documentation, and coordinating with internal teams to support the sales process. The Telesales Specialist is expected to meet call and conversion targets while delivering a professional and customer-focused experience.

Qualifications

• Strong verbal Communication skills, with the ability to explain property details clearly and build rapport over the phone.
• Proven Sales and telesales abilities, including lead generation, follow-up, and closing support.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and maintain positive client relationships.
• Experience providing Training or guidance to clients on basic processes, such as documentation requirements or next steps.
• Basic understanding of real estate or willingness to learn about residential and commercial property markets.
• Comfort using telecalling tools, CRM systems, and standard office software.
• Ability to work on-site in Vadodara, manage time effectively, and achieve performance targets.
• High school diploma or equivalent; additional education in business or real estate is an advantage.