Female Candidates are Preferrable.
Responsibilities and Duties
Customer Outreach
- Make outbound calls to prospective and existing customers to promote our services.
- Respond to inbound inquiries and convert them into sales opportunities.
Sales Generation
- Explain product features, benefits, and pricing to customers clearly and persuasively.
- Understand customer needs and recommend suitable services.
- Meet or exceed daily, weekly, and monthly sales targets.
Lead Management
- Maintain and update customer databases with accurate and timely information.
- Follow up on leads generated through marketing campaigns or referrals.
Customer Relationship Management
- Handle customer queries and concerns professionally.
- Build lasting relationships to encourage repeat business.
Sales Reporting
- Record call outcomes and sales performance metrics for review.
- Provide regular feedback and insights on customer preferences and market trends.
- Job Types: Full-time, Permanent
Benefits
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
Schedule: Day Shift
Required Skills & Experience
- Min 1 years of work experience preferably in telesales
- Proven experience as telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Ability to learn about products and services and describe/explain them to prospects.
- Fluency in English and Hindi. Local language is an added benefit.
- Excellent communication and interpersonal skills.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- Goal-oriented with a desire to achieve targets and contribute to sales success.
Location
Thanjavur, Tamil Nadu (Interview will be face-to-face or Virtual)
Language
- Hindi (Preferred)
- English (Preferred)
- Tamil (Preferred)