Telesales Executive

Haridwar Portal; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

A dynamic sales organization in India is looking for a Telesales Executive to engage potential customers via phone and email. The ideal candidate excels at lead generation and has strong negotiation skills, preferably with a Bachelor's degree and 1-2 years of relevant experience. You will deliver impactful sales presentations and maintain customer relationships while achieving sales targets. Excellent communication skills in both English and Hindi are essential.

Qualifications

• Bachelor's degree in Business Administration or Marketing preferred.
• 1-2 years of experience in telecalling, sales, or customer service.
• Proficient in English and Hindi.

Responsibilities

• Identify and qualify potential leads through various channels.
• Make outbound calls to prospective clients.
• Respond to inbound inquiries promptly and effectively.
• Deliver sales presentations and product demonstrations.
• Maintain accurate records in the CRM system.

Skills

Excellent communication skills

Persuasive sales approach

Negotiation skills

Time management

CRM software proficiency

Interpersonal skills

Presentation skills

Education

Bachelor's degree in a relevant field

Tools

CRM software (e.g., Zoho)

Microsoft Office Suite

Job description

* Job Details* Key Skills* Recruiter Details* Company Details##### Job DescriptionRole Overview:You will be responsible for reaching out to potential customers via phone, email, and other communication channels to introduce our products, understand their needs, and ultimately convert them into paying customers. This role requires excellent communication skills, a persuasive sales approach, and a strong understanding of our products and target market.Key Responsibilities:- Lead Generation: Identify and qualify potential leads through various channels including cold calling, online research, and networking.- Outbound Calling: Make outbound calls to prospective clients to introduce our products and services, explain their advantages, and answer their queries.- Inbound Lead Handling: Respond promptly and effectively to inbound inquiries from potential customers via phone, email, and chat.- Needs Analysis: Understand customer requirements and tailor product presentations to address their specific needs.- Sales Presentations: Deliver compelling sales presentations and product demonstrations to potential clients.- Closing Deals: Negotiate pricing and close sales deals, ensuring customer satisfaction and achieving sales targets.- CRM Management: Maintain accurate records of all customer interactions and sales activities in the CRM system.- Follow-up: Follow up with potential customers to nurture leads and build relationships.- Market Research: Stay updated on market trends, competitor activities, and customer preferences.- Reporting: Regularly report on sales performance, lead generation activities, and other key metrics.- Collaboration: Work closely with the sales and marketing teams to achieve company objectives.Qualifications Required:- Education: Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, etc.) is preferred.- Experience: Preferred experience level of 1-2 years or more in telecalling, sales, or customer service.- Skills: Excellent communication skills (verbal and written) in English and Hindi languages, strong persuasive and negotiation skills, ability to build rapport with customers, proficient in using CRM software (e.g., Zoho), basic computer skills (MS Office Suite), ability to work independently and as part of a team, results-oriented and target-driven, strong organizational and time management skills. Knowledge of the Education or Toy industry is a plus.Note: Any additional details about the company were not mentioned in the job description. Role Overview:You will be responsible for reaching out to potential customers via phone, email, and other communication channels to introduce our products, understand their needs, and ultimately convert them into paying customers. This role requires excellent communication skills, a persuasive sales approach, and a strong understanding of our products and target market.Key Responsibilities:- Lead Generation: Identify and qualify potential leads through various channels including cold calling, online research, and networking.- Outbound Calling: Make outbound calls to prospective clients to introduce our products and services, explain their advantages, and answer their queries.- Inbound Lead Handling: Respond promptly and effectively to inbound inquiries from potential customers via phone, email, and chat.- Needs Analysis: Understand customer requirements and tailor product presentations to address their specific needs.- Sales Presentations: Deliver compelling sales presentations and product demonstrations to potential clients.- Closing Deals: Negotiate pricing and close sales deals, ensuring customer satisfaction and achieving sales targets.- CRM Management: Maintain accurate records of all customer interactions and sales activities in the CRM system.- Follow-up: Follow up with potential customers to nurture leads and build relationships.- Market Research: Stay updated on market trends, competitor activities, and customer preferences.- Reporting: Regularly report on sales performance, lead generation activities, and other key metrics.- Collaboration: Work closely with the sales and marketing teams to achieve company objectives.Qualifications Required:- Education: Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, etc.) is preferred.- Experience: Preferred experience level of 1-2 years or more in telecalling, sales, or customer service.- Skills: Excellent communication skills (verbal and written) in English and Hindi languages, strong persuasive and negotiation skills, ability to build rapport with customers, proficient in using CRM software (e.g., Zoho), basic computer skills (MS Office Suite), ability to work independently and as part of a team, results-oriented and target-driven, strong organizational and time management skills. Knowledge of the Education or Toy industry is a plus.Note: Any additional details about the company were not mentioned in the job description.Sign-in & see how your skills match this jobSKILLS* Excellent communication skills* Persuasive sales approach* Understanding of products* target market* Inbound Lead Handling* Closing Deals* Followup- Telesales Executive* customer acquisition strategies* time management* negotiation skills* sales* inside sales* relationship management* market research* lead generation* presentation skills* communication* customer service* telecalling* communication skills* crm* customer communication* sales presentations* interpersonal skills* competitive analysis* client acquisition* b2b* crm software* sales process understanding* microsoft office suite* telecaller* persuasive sales approach* product demonstrations* crm software proficiency* organizational skills* persuasion* negotiation* sales strategy development* Lead Generation* Telesales* Communication Skills* Sales* Market Research* Customer Service* CRM Software* customer acquisition strategies* time management* negotiation skills* sales* inside sales* relationship management* market research* lead generation* presentation skills* communication* customer service* telecalling* communication skills* crm* customer communication* sales presentations* interpersonal skills* competitive analysis* client acquisition* b2b* crm software* sales process understanding* microsoft office suite* telecaller* persuasive sales approach* product demonstrations* crm software proficiency* organizational skills* persuasion* negotiation* sales strategy development* Lead Generation* Telesales* Communication Skills* Sales* Market Research* Customer Service* CRM Software