Telesales Executive

h3 Technologies, LLC; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

SIM card provided

Leads provided

Incentives based on performance

Job summary

h3 Technologies, LLC in Bengaluru, India is seeking a Tele-Sales Executive to handle outbound calls, generate quality leads, and address customer inquiries with professionalism. The role includes target-based incentives and rotating shift timings.

Candidates should have PUC or graduate qualifications, Kannada and English fluency with Kannada being mandatory, and basic computer knowledge. The office is planned to relocate to Electronic City within 4-5 months; 6-day work weeks.

Qualifications

• PUC (10+2) qualified or graduates (or equivalent qualifications).
• Prior tele-sales or similar experience preferred.
• Kannada fluency is mandatory.
• Good interpersonal and communication skills.

Responsibilities

• Make outbound calls to collect customer feedback about the company's services.
• Identify and understand interested and non-interested customers.
• Generate quality leads as per sales protocols.
• Handle incoming calls and address customer queries and concerns patiently and professionally.
• Maintain accurate records of all incoming and outgoing calls.
• Build and maintain positive relationships with prospects.
• Adhere to company information security guidelines.

Skills

Outbound calling

Lead generation

Customer handling

Interpersonal communication

Record keeping

Education

PUC (10+2) qualified or graduates

Tools

Basic computer knowledge

Job description

Job Title: Tele-Sales Executive

Office Relocation: The office is expected to relocate to Electronic City within the next 4–5 months.

CTC: ₹3–4 LPA for freshers. Compensation is negotiable for experienced candidates.

• Shift Timings: Rotational day shifts starting at 8 AM, 9 AM, 10 AM, or 11 AM (8-hour shifts).
• Working Days: 6 days a week.
• Weekly Off: Rotational weekly off.
• Languages Required: Kannada and English (Kannada fluency is mandatory).

Roles and Responsibilities

• Make outbound calls to collect customer feedback about the company's services.
• Identify and understand interested and non-interested customers.
• Generate quality leads as per sales protocols.
• Handle incoming calls and address customer queries and concerns patiently and professionally.
• Maintain accurate records of all incoming and outgoing calls.
• Build and maintain positive relationships with prospects.
• Adhere to company information security guidelines.

Requirements and Skills

• PUC (10+2) qualified or graduates (or equivalent qualifications).
• Prior experience in tele-sales or a similar role is preferred.
• Basic computer knowledge.
• Understanding of diverse cultural backgrounds and perspectives.
• Ability to adapt communication styles to different situations.
• Excellent interpersonal, communication, research, and record-keeping skills.
• Healthcare industry experience is preferred.

Role Details and Key Information

• SIM Card: Provided by the company.
• Leads: Provided by the company.
• Targets: This is a target-based role.
• Minimum Target Achievement: Candidates are expected to achieve at least 60% of the assigned target.
• Incentives: Slab-wise incentives are provided based on performance.
• Interview Process: Only one round of virtual interview.
• Language Requirement: Fluency in Kannada is mandatory.