TeleSales Consultant

Cloud Counselage Pvt Ltd; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Job summary

A leading consulting firm is seeking a motivated Telesales Consultant in Bengaluru. The role includes engaging customers, maintaining relationships, and achieving sales targets. Candidates should possess excellent communication skills and a 12th pass certificate. If you are confident and ready to grow your career in sales, we encourage you to apply. Join us in our mission to create abundant opportunities through our flagship event, IAC VISION 2030.

Qualifications

• 1 to 2 years of experience in a sales role.
• Ability to follow scripts dynamically without sounding mechanical.
• High sense of hunger to achieve and grow.

Responsibilities

• Deliver exceptional customer experience through calls.
• Engage potential customers using scripts.
• Maintain accurate records of customer communications.
• Meet or exceed daily and monthly sales targets.

Skills

Excellent communication skills

Fluent in English

Organizational skills

Problem-solving skills

Sales skills

Education

12th pass certificate

Tools

Relevant computer software

Job description

Looking for a well-spoken Telesales Consultant with 1 to 2 years of experience, needs to be responsible for soliciting sales and donations over the telephone. They should be meticulous in keeping records, and able to handle all aspects of making a sale.

They are someone who is currently living in Bengaluru or are willing to relocate and can start immediately.

Job Responsibilities

• Consistently embarking on an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts to drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales

Mandatory Requirements

• Excellent communication and interpersonal skills
• Fluent in the English language; bilingual a plus
• Ability to follow scripts without sounding mechanical
• Excellent organizational and problem-solving skills
• Working knowledge of relevant computer software
• Ability to learn and high sense of hunger to achieve and grow

Desired Requirements

• Patient, cool-tempered and able to handle rejections, stress
• Carry a positive attitude with a high energy level

Qualities

• Confident
• Self motivated

Eligibility Criteria

At least 12th pass certificate

What's for the Candidate

Note: To accomplish our vision, our Flagship Event IAC VISION 2030 would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you accept the Terms and Conditions.