Telemarketing Specialist

Loan2Business; Maharashtra; On-site; INR 180,000 - 340,000; Full time

Job summary

Loan2Business in Maharashtra, India is seeking a Telemarketing Specialist for a full-time on-site role. You will make outbound calls to prospective and existing business clients, explain credit and financing solutions, gather client information, schedule follow-ups, and maintain CRM records.

You will work with sales and support teams to achieve targets while ensuring compliance and a positive client experience.

Qualifications

• Strong communication and customer service to engage business clients professionally.
• Experience in lead generation and inside sales to support conversions.
• Familiarity with CRM tools and ability to maintain accurate call records.

Responsibilities

• Make outbound calls to prospective and existing business clients to introduce Loan2Business services.
• Qualify leads and generate interest in credit and financing solutions.
• Gather client information and address basic inquiries while scheduling follow-up calls or appointments.
• Update CRM systems with call notes and outcomes; collaborate with sales and support teams.
• Meet call targets and conversion goals while adhering to company policies and compliance standards.

Skills

Strong communication

Lead generation

Customer support

CRM experience

On-site work

English fluency

Local language skills (Marathi)

Education

High school diploma

Business/Finance degree (advantage)

Tools

CRM software

Job description

Company Description

Loan2Business, a Mindvision Creation OPC Private Limited brand, is India's leading credit platform specializing in supply chain finance solutions for businesses. The company connects borrowers and lenders to streamline capital acquisition for SMEs, startups, and large enterprises facing funding challenges. With a technology-driven approach, Loan2Business leverages proprietary data analytics, artificial intelligence, and supply chain expertise to enable prompt access to tailored credit. The firm designs and operates managed digital marketplaces for SME credit, enhancing lender efficiency and supporting affordable, timely financing for businesses across India.

Role Description

This is a full-time, on-site Telemarketing Specialist role based in Maharashtra, India. The Telemarketing Specialist will make outbound calls to prospective and existing business clients to introduce Loan2Business services, qualify leads, and generate interest in credit and financing solutions. Day-to-day tasks include explaining product features, gathering client information, addressing basic inquiries, and scheduling follow-up calls or appointments for the sales team. The role also involves maintaining accurate call records, updating CRM systems, and collaborating with sales and customer support teams to ensure a positive client experience. The specialist is expected to meet call targets, conversion goals, and adhere to all company policies and compliance standards.

Qualifications

• Strong Communication and Customer Service skills to engage professionally with business clients and build trust.
• Experience in Lead Generation and Sales, with the ability to identify prospects, qualify opportunities, and support conversions.
• Customer Support capabilities, including handling inquiries, clarifying product information, and providing a courteous client experience.
• Prior telemarketing, inside sales, or call center experience in financial services or B2B environments is preferred.
• Comfort with using CRM or call management tools, basic computer literacy, and willingness to learn new systems.
• Ability to work on-site, manage time effectively, and meet performance targets in a fast-paced setting.
• Fluency in English and local languages commonly used in Maharashtra; strong listening and negotiation skills.
• Minimum of a high school diploma; a degree in business, finance, or a related field is an advantage.