Telemarketing Executive

Addzet; India; On-site; INR 167,400 - 279,000; Full time

Job summary

Addzet is seeking Tele-Marketers to join their marketing team in India. The role focuses on generating sales through cold calling and responding to inquiries. Successful candidates will have proven telemarketing experience, excellent communication skills, and the ability to handle customer objections. Responsibilities include cold calling, managing incoming queries, providing product information, and maintaining accurate records. A patient and results-oriented approach is essential for achieving sales targets.

Qualifications

• Proven experience as a telemarketer or similar sales/customer service role.
• Proven track record of successfully meeting sales quotas preferably over the phone.
• Excellent communication and presentation skills.
• Proficient in the English language.

Responsibilities

• Cold call prospects to sell products or services.
• Answer incoming calls and resolve the queries.
• Provide information about the product's features, price, etc.
• Record the customer's personal information accurately.
• Deal with complaints or doubts.

Skills

Telemarketing experience

Customer service skills

Negotiation skills

Communication skills

Patience

Results-oriented

Tools

CRM software

Telephone systems

Job description

We are looking for Tele‑Marketers to join our marketing team and generate sales either by cold calling or answering the requests of prospects. You will be responsible for influencing existing customers or new prospects to buy our services.

A successful telemarketer needs to be friendly and persuasive. You need to understand the customer’s requirement in a short time and present solutions that fit into their goal. The ideal candidate should be patient and cool‑tempered to deal with aggressiveness and complaints.

The goal is to grow the company’s business by achieving the revenue target.

Responsibilities

• Cold call prospects to sell products or services.
• Answer incoming calls and resolve the queries.
• Provide information about the product’s features, price, etc. and do presentations to explain the details.
• Ask relevant questions to understand the customer’s requirement.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer’s personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information.

Requirements

• Proven experience as a telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Excellent communication and presentation skills.
• Proficient in the English language.
• Skilled in negotiation and dealing with complaints.
• Persistent and results‑oriented.
• Must be patient and able to handle customer rejection efficiently.