Telecommunication Network Deployment Engineer

Accenture India Private Limited; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture India Private Limited in Bengaluru is seeking an Application Support Engineer. The role focuses on investigating and resolving issues across critical business systems, with emphasis on network infrastructures.

You will collaborate with multiple teams, mentor juniors, and drive process improvements to ensure system stability and business continuity.

Qualifications

• Minimum 5 years of experience in Network Infrastructures.
• Proficiency in network infrastructures.
• Strong knowledge of network protocols, architecture, and troubleshooting techniques.
• Experience with monitoring and diagnostic tools to analyze network performance and identify faults.
• Ability to design and maintain scalable and secure network environments.
• Familiarity with incident management and problem resolution methodologies.
• Excellent communication skills to effectively collaborate with stakeholders.

Responsibilities

• SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
• Mentor junior team members to enhance their problem-solving skills and technical knowledge.
• Continuously evaluate and implement process improvements to optimize support workflows.

Skills

Network Infrastructures

Network protocols

Network architecture

Troubleshooting

Monitoring tools

Incident management

Communication skills

Education

15 years full time education

Job description

Application Support Engineer Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to monitoring system performance, identifying root causes of disruptions, and ensuring the smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
• Mentor junior team members to enhance their problem-solving skills and technical knowledge.
• Continuously evaluate and implement process improvements to optimize support workflows.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Network Infrastructures.
• Strong knowledge of network protocols, architecture, and troubleshooting techniques.
• Experience with monitoring and diagnostic tools to analyze network performance and identify faults.
• Ability to design and maintain scalable and secure network environments.
• Familiarity with incident management and problem resolution methodologies.
• Excellent communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information:

• The candidate should have minimum 5 years of experience in Network Infrastructures.
• This position is based at our BDC7C - SEZ office.
• A 15 years full time education is required.