Telecom Executive

Wipro; Mhalunge; In loco; INR 300.000 - 540.000; Tempo pieno

Descrizione del lavoro

Wipro is seeking a dynamic Telecom Sales Executive for Pune to drive revenue through effective sales, upselling, and cross-selling of telecom products and services. You will engage with customers via calls, chat, or email, understand needs, and offer suitable solutions.

The role requires strong communication, a target-driven mindset, and proficiency with CRM systems to maintain records and track metrics. Prior telecom sales experience is preferred.

Competenze

• Graduate/Undergraduate can apply.
• Prior experience in Telecom Sales, Inside Sales, Customer Sales, or Voice Process preferred.

Mansioni

• Engage with customers via calls, chat, or email.
• Promote and sell telecom products, plans, and value-added services.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Build and maintain strong customer relationships through excellent service.
• Understand customer requirements and recommend appropriate telecom solutions.
• Meet and exceed sales targets, conversion metrics and quality standards.
• Handle customer queries, objections, and service-related concerns effectively.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Stay updated on telecom products, promotions, and market trends.

Conoscenze

Communication

Sales skills

Upselling

CRM familiarity

Target driven

Customer focus

Formazione

Graduate/Undergraduate

Strumenti

CRM software

Descrizione del lavoro

Job Title: Telecom Sales Executive

Location: Pune
Experience: 1-5 Years
Shift: Rotational Shifts

Job Summary

We are looking for a dynamic and customer-focused Telecom Sales Executive to drive revenue growth through effective sales, upselling, and cross-selling of telecom products and services. The ideal candidate should possess strong communication skills, a sales-oriented mindset, and the ability to understand customer needs to recommend suitable solutions.

Key Responsibilities

• Engage with existing and prospective customers via calls, chat, or email.
• Promote and sell telecom products, plans, and value-added services.
• Identify opportunities for upselling and cross-selling to maximize revenue.
• Build and maintain strong customer relationships through excellent service.
• Understand customer requirements and recommend appropriate telecom solutions.
• Meet and exceed sales targets, conversion metrics, and quality standards.
• Handle customer queries, objections, and service-related concerns effectively.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Stay updated on telecom products, promotions, and market trends.

Required Skills

• Excellent verbal and written communication skills.
• Strong sales, negotiation, and persuasion abilities.
• Experience in upselling and cross-selling products/services.
• Customer-centric approach with problem-solving skills.
• Ability to work in a target-driven environment.
• Basic computer knowledge and CRM familiarity.

Qualification

• Graduate/Undergraduate can apply.
• Prior experience in Telecom Sales, Inside Sales, Customer Sales, or Voice Process preferred.

Preferred Skills

• Experience in telecom, broadband, mobile, or related sales processes.
• Ability to build rapport quickly and convert leads into sales.
• Strong objection-handling and relationship-management skills.

Key Competencies: Sales | Telecom Sales | Upselling | Cross-Selling | Customer Service | Revenue Generation | Lead Conversion | Relationship Management | Voice Process | Inside Sales