Telecom Engineer

Prose Technologies Co.; Thane, Navi Mumbai, Mumbai; On-site; INR 240,000 - 420,000; Full time

Job summary

Prose Technologies Co. in Thane is hiring freshers for Telecom Engineer / O&M Engineer roles. You will learn from experienced engineers and gain hands-on field exposure in IBS, O&M, indoor fibre, and network maintenance.

Diploma or BE/B.Tech in ECE/EEE/Instrumentation; two-wheeler; laptop; willingness to travel daily. This entry-level opportunity offers practical training and room for long-term growth in telecom operations.

Qualifications

• Fresh graduates or diploma holders with a keen interest in telecom operations.
• Understanding IBS, Wi-Fi, small cell concepts is a plus or a willingness to learn.
• Ability to work in field environments and travel daily on two wheels.
• Knowledge of MS Excel and basic office software is desirable.

Responsibilities

• Assess IBS networks, suggest improvements, and review site surveys.
• Carry out O&M activities for ISC, Wi-Fi, Enterprise, UBR and A6 sites.
• Maintain and troubleshoot L2 switches, Wi-Fi APs, and related gear.
• Perform indoor OFC maintenance and fibre connectivity tasks.
• Coordinate with NOC, vendors, and stakeholders to resolve issues.
• Maintain tickets and preventive maintenance records.
• Prepare reports using MS Office and basic SQL knowledge.

Skills

Telecom operations

Troubleshooting

Field coordination

Stakeholder management

Willingness to learn

MS Excel basics

Education

Diploma / BE / B.Tech in Electrical, Electronics, Electronics & Communication or Instrumentation

Tools

SQL

Networking tools

MS Office

Job description

Career Growth Opportunity For Freshers

Start your career in the Telecom Industry and grow with us!

This opportunity is ideal for fresh graduates and diploma holders who want to build a career in the telecom sector. You will get an opportunity to learn from experienced engineers, gain practical field exposure, develop technical skills in telecom network operations and maintenance, and build a strong foundation for long-term career growth in the telecom industry.

Job Description Telecom Engineer / O&M Engineer

Role & Responsibilities

1. IBS Network Assessment & Optimization

• Understand walk-test measurements and existing network performance to identify IBS requirements and recommend suitable solutions.
• Conduct and/or review site surveys and feasibility studies for proposed In-Building Solutions.
• Support optimization of existing IBS networks to improve network performance and end-user experience.
• Analyze customer complaints, identify root causes and implement corrective solutions.
• Maintain accurate site, project and network information in databases and tracking spreadsheets.

2. Site Operations & Maintenance

• Support Operation & Maintenance (O&M) activities for ISC, Wi-Fi, Enterprise & UBR and A6 sites.
• Carry out preventive and corrective maintenance of telecom equipment and network elements.
• Perform field-level activities, including:
  • Hard reset and equipment rebooting.
  • Card replacement.
  • UBR antenna adjustment.
  • Console login and equipment diagnostics.
  • Alarm monitoring and fault rectification.
  • Replacement of faulty hardware as per approved material movement procedures.
• Coordinate with NOC and relevant technical teams when issues cannot be resolved at the field level.
• Ensure timely restoration of equipment and network services.

3. Telecom Equipment & Network Maintenance

• Perform O&M activities for telecom and electronic equipment deployed at IBS, indoor Wi-Fi and small-cell locations.
• Maintain and troubleshoot L2 switches, Wi-Fi access points and related network equipment.
• Support configuration and troubleshooting of L2 switches.
• Develop an understanding of telecom base station systems and their operations.
• Support field-level technical issues and coordinate with relevant stakeholders for resolution.

4. Indoor OFC Maintenance

• Perform preventive and corrective maintenance of indoor OFC infrastructure and associated equipment.
• Maintain fibre connectivity between L2 switches, racks/JBs and small-cell/Wi-Fi access points.
• Identify and resolve fibre-related connectivity issues at IBS, indoor Wi-Fi and small-cell locations.
• Ensure proper maintenance and documentation of indoor fibre infrastructure.

5. Trouble Ticket & Preventive Maintenance

• Ensure compliance with TT01 Trouble Ticket resolution and closure within defined timelines.
• Execute TT02 Preventive Maintenance activities for ISC, Wi-Fi, Enterprise & UBR and A6 network elements.
• Ensure timely reporting and closure of assigned tickets and maintenance activities.
• Maintain proper records of faults, corrective actions and preventive maintenance.

6. Stakeholder & Vendor Management

• Coordinate effectively with internal teams, cross-functional stakeholders, customers, NOC teams and external agencies.
• Work with equipment vendors for product-related updates, technical support and issue resolution.
• Liaise with local teams and relevant authorities/stakeholders to resolve field-related issues.
• Identify operational challenges and recommend practical technical solutions.

7. MIS, Tools & Automation

• Maintain accurate project and site information in databases, trackers and MIS.
• Prepare and maintain reports using MS Office Word, Excel and PowerPoint.
• Basic knowledge of SQL and relevant telecom/networking tools will be an advantage.
• Use digital tools and automation to improve operational efficiency and reporting.

Preferred Candidate Profile

Required Skills & Competencies

• Interest in developing a career in the telecom industry, particularly in network operations and maintenance.
• Basic understanding of IBS, Wi-Fi, Small Cell and telecom network operations, or willingness to learn.
• Basic knowledge of networking concepts, L2 switches, IP networks, Wi-Fi access points and indoor OFC will be an advantage.
• Willingness to learn telecom equipment O&M, field troubleshooting and preventive maintenance.
• Ability to understand technical issues and develop troubleshooting and problem-solving skills.
• Good coordination, communication and stakeholder management skills.
• Basic knowledge of MS Excel and other MS Office tools.
• Knowledge of SQL, networking tools and automation will be preferred.
• Ability to work in a field environment and coordinate with technical teams.

Mandatory Requirements

• Experience: Freshers are welcome to apply. Candidates with relevant experience in Telecom, IBS, Network O&M or Field Operations may also apply.
• Qualification: Diploma / BE / B.Tech in Electrical, Electronics, Electronics & Communication or Instrumentation.
• Must possess a valid two-wheeler and a valid two-wheeler driving licence.
• Must have access to a laptop for field reporting and operational activities.
• Should be medically fit to perform field duties.
• Should be comfortable with daily travel by two-wheeler and working across multiple sites.
• Must be willing to work in field environments and handle site-related technical issues.
• Must follow all applicable health, safety and work protocols.