Telecalling Sales Executive

MAKT Solutions Private Limited; Tiruchengodu; In loco; INR 200.000 - 320.000; Tempo pieno

Descrizione del lavoro

MAKT Solutions Private Limited in Tiruchengodu is seeking a Telecalling Sales Executive for a full-time on-site position. You will make outbound and handle inbound calls to prospective and existing customers, presenting digital marketing and AI-driven solutions, and qualifying leads.

You will meet daily and weekly call and conversion targets, maintain accurate CRM records, and coordinate with sales and marketing teams on campaigns while ensuring a professional brand image over the phone.

Competenze

• Excellent communication and interpersonal skills in English and Tamil.
• Experience in lead generation, conversion, and customer engagement.
• Basic computer and CRM skills including data entry and call logging.
• Ability to manage call volumes, follow-ups, and meet targets.
• Prior telecalling or inside sales experience in digital marketing is a plus.

Mansioni

• Make outbound calls to prospective customers and handle inbound calls.
• Present company services and clearly explain digital marketing and AI-driven solutions.
• Qualify leads, follow up on inquiries, and maintain CRM records.
• Meet daily and weekly call and conversion targets.
• Coordinate with sales and marketing teams on campaigns and provide customer feedback.

Conoscenze

Strong communication

English & Tamil

Lead generation

Customer engagement

Telephone etiquette

Strumenti

CRM software

MS Office

Descrizione del lavoro

Company Description

MAKT Solutions Private Limited is an industry leader in leveraging advanced AI technologies to deliver dynamic digital solutions. The company specializes in strategic social media planning, targeted email marketing, and innovative content generation that strengthens brands’ online presence. By focusing on cutting-edge technology and forward-thinking approaches, MAKT Solutions empowers influencers and businesses to grow and compete effectively in the digital landscape. Team members collaborate in a fast-paced, creative environment that values new ideas and measurable results. Joining MAKT Solutions means contributing to ongoing innovation and excellence in digital marketing and content creation.

Role Description

The Telecalling Sales Executive is a full-time, on-site role based in Tiruchengodu. In this position, you will make outbound and receive inbound calls to prospective and existing customers, present company services, and clearly explain digital marketing and AI-driven solutions. You will be responsible for identifying sales opportunities, qualifying leads, following up on inquiries, and maintaining accurate records of conversations and outcomes in CRM or call logs. The role involves meeting daily and weekly call and conversion targets, coordinating with the sales and marketing teams on campaigns, and sharing feedback from customers to improve service offerings. You will also handle basic customer queries, support pre- and post-sales communication, and contribute to maintaining a professional brand image over the phone.

Qualifications

• Candidates should possess strong communication and interpersonal skills, including clear spoken English/Tamil, active listening, and professional telephone etiquette.


• Candidates should possess sales and customer engagement skills such as lead generation, persuasion, objection handling, and relationship-building.


• Candidates should possess basic computer and CRM skills, including data entry, call logging, and familiarity with office productivity tools.


• Candidates should possess organizational and time-management skills, including the ability to manage call volumes, prioritize follow-ups, and meet targets.


• Candidates should possess resilience and problem-solving abilities, with a focus on handling rejections calmly and resolving customer concerns effectively.


• Previous experience in telecalling, inside sales, or customer support is beneficial, preferably in digital marketing or related industries.