Telecalling manager

Cloud Pharmacy; St.Thomas Mount-Pallavaram Cantonment Board; On-site; INR 400,000 - 800,000; Full time

Job summary

Cloud Pharmacy in India seeks an experienced telecaller to drive outbound campaigns for Multispeciality leads. You will develop and maintain relationships with clients through effective communication and collaborate with internal teams to hit sales targets.

The role requires 5–10 years in telecalling or related field, a strong grasp of CRM software, and a proven ability to manage large datasets while delivering excellent customer service.

Qualifications

• 5-10 years of experience in telecalling, outbound processing, or related field.
• Strong understanding of CRM software and ability to manage large datasets.
• Excellent communication skills with a focus on building strong client relationships.
• Ability to work independently with minimal supervision while meeting deadlines.

Responsibilities

• Manage outbound calling campaigns to generate leads for Multispeciality.
• Develop and maintain relationships with clients through effective communication.
• Identify new business opportunities and negotiate deals to meet targets.
• Provide excellent customer service by resolving client queries promptly.
• Collaborate with internal teams to achieve sales goals.

Skills

Telecalling

CRM software

Client relationships

Job description

Roles and Responsibilities

• Manage outbound calling campaigns to generate leads for Multispeciality.
  
• Develop and maintain relationships with clients through effective communication.
  
• Identify new business opportunities and negotiate deals to meet targets.
  
• Provide excellent customer service by resolving client queries promptly.
  
• Collaborate with internal teams to achieve sales goals.
  

Desired Candidate Profile

• 5-10 years of experience in telecalling, outbound processing, or related field.
  
• Strong understanding of CRM software and ability to manage large datasets.
  
• Excellent communication skills with a focus on building strong client relationships.
  
• Ability to work independently with minimal supervision while meeting deadlines.