Telecalling Executive

Budget Housing And Properties; Zone 7 Ambattur; On-site; INR 180,000 - 320,000; Full time

Job summary

Budget Housing And Properties in Tamil Nadu is seeking a driven telecaller/inside sales professional. You will handle outbound and inbound calls, explain products, generate leads, and schedule appointments.

You will maintain CRM records, follow up on issues, and work toward daily and monthly targets while building strong customer relationships. The role requires good Tamil and English communication, knowledge of MS Office/CRM tools, and willingness to learn and grow in real estate sales.

Qualifications

• Freshers welcome; telecalling or sales experience is an advantage.
• Good verbal communication in Tamil and English.
• Candidates with real estate sales experience preferred.

Responsibilities

• Make outbound calls to prospective or existing customers.
• Receive inbound calls and respond to inquiries.
• Explain products, services, or offers clearly and professionally.
• Generate and qualify sales leads.
• Convince customers to purchase products or schedule appointments.
• Maintain records of customer interactions in CRM or database.
• Follow up on conversations and pending issues.
• Handle complaints and provide appropriate solutions or escalation when necessary.
• Achieve daily, weekly, and monthly calling and sales targets.
• Build and maintain positive relationships with customers.
• Update customer information and call outcomes regularly.
• Follow company policies, scripts, and communication standards.
• Coordinate with sales and support teams to ensure satisfaction.
• Stay updated on product knowledge and company offerings.

Skills

Good communication

Telecalling

Sales aptitude

Tamil & English fluency

Negotiation skills

MS Office/CRM familiarity

Education

Graduate or Undergraduate

Tools

CRM tools

WhatsApp

Job description

Role & responsibilities

• Make outbound calls to prospective or existing customers.
• Receive inbound calls and respond to customer inquiries.
• Explain products, services, or offers clearly and professionally.
• Generate and qualify sales leads.
• Convince potential customers to purchase products or schedule appointments.
• Maintain accurate records of customer interactions in the CRM or database.
• Follow up with customers regarding previous conversations or pending issues.
• Handle customer complaints and provide appropriate solutions or escal when necessary.
• Achieve daily, weekly, and monthly calling and sales targets.
• Build and maintain positive relationships with customers.
• Update customer information and call outcomes regularly.
• Follow company policies, scripts, and communication standards.
• Coordinate with the sales and support teams to ensure customer satisfaction.
• Stay updated on product knowledge and company offerings.

Preferred candidate profile

• Any graduate or undergraduate with good communication skills.
• Freshers are welcome; prior telecalling or sales experience is an added advantage.
• Good verbal communication in Tamil and English.
• Telugu/Hindi speaking candidates will be an added advantage.
• Confident, friendly, and positive attitude.
• Good convincing and negotiation skills.
• Willingness to make outbound calls and follow up with customers.
• Ability to achieve daily and monthly targets.
• Basic knowledge of MS Office, WhatsApp, and CRM tools.
• Strong customer-handling and interpersonal skills.
• Should be self-motivated, punctual, and willing to learn.
• Candidates with real estate sales/telecalling experience will be preferred.