Telecalling Executive

NIMT Educational Institutions; Greater Noida; On-site; INR 300,000 - 500,000; Full time

Job summary

NIMT Educational Institutions in Greater Noida is looking for a sales associate to handle outbound calls, promote products, and manage customer relationships. The ideal candidate will have excellent English communication skills and strong interpersonal abilities. Responsibilities include contacting clients, answering queries, maintaining customer databases, and meeting sales quotas. If you have a passion for sales and customer service, we encourage you to apply.

Qualifications

• Strong ability to handle outbound calls to promote products or services.
• Capable of understanding customer requirements through questioning.
• Proficient in maintaining and updating customer databases.

Responsibilities

• Handle outbound calls to inform or promote the company's product or service.
• Contact current and potential clients about products and services.
• Answer all queries regarding the company and products.
• Preserve the company’s reputation by managing grievances.

Skills

Knowledge of computer programs like CRM

Efficient with English

Excellent interpersonal skills

Excellent negotiation skills

Job description

• Handle outbound calls to inform or promote the company's product or service
• Contacting current and potential clients to inform them regarding the product and service.
• Answering all queries and questions regarding the company and product.
• Understanding customers’ requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the company’s reputation by handling grievances.
• Facilitating companies’ sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.

Siklls

• Knowledge of computer programs like CRM and telephone systems.
• Efficient with English.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.