Telecalling Executive

Ecoste; Delhi; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Attractive performance-based incentives

Structured training

Growth opportunities

Job summary

A dynamic company in India is seeking motivated Telecalling Executives to engage potential customers through outbound calls. Candidates should excel in verbal communication and have a basic understanding of sales and customer service. The role involves promoting products, maintaining call records, and responding to queries. Ecoste offers a fixed salary with performance incentives, structured training, and growth opportunities in a supportive environment.

Qualifications

• Strong verbal communication with a neutral accent.
• Basic understanding of sales and customer service.
• Ability to stay motivated and handle rejection.
• Proficient in Hindi and English.
• Proficiency in Hindi and English; regional languages helpful.

Responsibilities

• Make outbound cold calls to prospective customers.
• Promote and explain products and services clearly.
• Understand customer requirements for follow-ups.
• Maintain accurate call records.
• Respond to customer queries professionally.

Skills

Verbal communication

Sales understanding

Confidence in handling rejection

CRM tools familiarity

Fluency in Hindi and English

Education

Graduate in any stream

Tools

MS Office

Job description

We’re not just hiring talent - we’re building a future-ready organization with purpose.

Job Description

Role Overview

We are looking for motivated and confident Telecalling Executives to join our team. The ideal candidates will be responsible for making outbound calls to potential customers, introducing our products, and generating leads for the sales team.

Key Responsibilities

Make outbound cold calls to prospective Indian customers.

Promote and explain ECOSTE products and services clearly.

Understand customer requirements and schedule follow-up calls.

Maintain accurate call records and update the lead management system.

Respond to customer queries politely and professionally.

Requirements

Required Skills

Strong verbal communication with a neutral accent (minimal MTI).

Basic understanding of sales and customer service.

Ability to stay motivated and handle rejection confidently.

Familiarity with CRM tools is a plus.

Proficient in Hindi and English (knowledge of regional languages is an advantage).

Qualifications

Preferred: Graduate in any stream

Experience in telecalling, telesales, or BPO will be an added advantage

What We Offer

Fixed salary with attractive performance-based incentives

Structured training and supportive team environment

Growth opportunities within the organization