Telecaller – Tamil & Kannada- 2-6 Years - 5 Days working- Kurla

Retail Jeweller India; Mumbai; On-site; INR 167,000 - 279,000; Full time

Job summary

Retail Jeweller India is seeking a Telecaller based in Mumbai who can handle inbound and outbound calls with ease and professionalism.

The ideal candidate will be fluent in English and proficient in Tamil and Kannada, with basic MS Excel skills and a commerce background. Prior telecalling experience is preferred, and you will engage with clients, follow up on queries, and maintain accurate records.

Qualifications

• Graduate in Commerce with telecalling experience.
• Experience in inbound and outbound calls.
• Proficiency in English; Tamil and Kannada fluency.
• Proficient in MS Excel and basic IT skills.

Responsibilities

• Make and handle inbound and outbound calls.
• Communicate with clients in English, Tamil, and Kannada.
• Follow up with clients and respond to queries.
• Maintain calling records and update client information.
• Coordinate with internal teams for client requirements and follow-ups.

Skills

English communication

Tamil language

Kannada language

Interpersonal skills

Client handling

MS Excel

Computer basics

Education

Graduate in Commerce

Tools

MS Excel

Computer applications

Job description

About the Opportunity
The Retail Jeweller Magazine is India's leading B2B jewellery media platform, connecting the jewellery industry through publications, conferences, awards, and networking events. Known as India s favorite business magazine and tabloid of jeweler retailers, the magazine is read in across 603 cities and towns of India. The company also organizes the - Retail Jeweller India Awards, India s most prestigious and elite event for jeweler retailers.

Job Title: Telecaller – Tamil & Kannada Language proficiency

Job Description:

We are looking for a Telecaller with experience in handling inbound and outbound calls, good English communication skills, and proficiency in Tamil and Kannada.

Key Responsibilities:

• Make and Handle inbound and outbound calls.

• Communicate with clients in English, Tamil, and Kannada.

• Follow up with clients and respond to their queries.

• Follow up and maintain calling records and update client information.

• Coordinate with internal teams for client requirements and follow-ups.

Required Skills & Qualifications:

• Graduate in Commerce.

• Prior experience in inbound and outbound telecalling.

• Good verbal communication skills in English.

• Proficiency in Tamil and Kannada.

• Basic knowledge of MS Excel and computer applications.

• Good interpersonal and client-handling skills.

We are looking candidate from mumbai based.