TELECALLER - STRATEGY AND ANALYTICS WING - KOLKATA

Mendine Pharmaceuticals Pvt Ltd; Kolkata District; On-site; INR 150,000 - 240,000; Full time

Job summary

Mendine Pharmaceuticals Pvt Ltd in Kolkata invites a Telecaller to join Strategy and Analytics Wing. The role focuses on outbound calls to doctors, chemists, and medicine wholesalers, promoting products and handling queries.

Candidates should be graduates with basic Excel, strong communication in Bengali and Hindi, and the ability to manage high call volumes with patience and professionalism. Location: Kolkata, West Bengal.

Qualifications

• Graduate, basic computer knowledge (MS Excel) required.
• Excellent communication skills in Bengali and Hindi; client-centric approach.
• Ability to manage high call volumes with patience and professionalism.

Responsibilities

• Make outbound calls to potential clients (doctors, chemists, medicine wholesalers, etc.).
• Explain and promote pharmaceutical products and their benefits.
• Handle customer queries and meet daily conversion targets.
• Stay updated on company products, offers and industry trends.
• Follow up on leads and convert inquiries into sales.

Skills

Excellent communication

Bengali language

Hindi language

Client-centric approach

Convincing and negotiation

Multitasking

Patience and professionalism

Product knowledge understanding

Education

Graduate degree

Tools

MS Excel

Job description

TELECALLER - STRATEGY AND ANALYTICS WING - KOLKATA

KOLKATA

Responsibility

Make outbound calls to potential clients (doctors, chemists, medicine wholesalers, etc.), Explain and promote pharmaceutical products and their benefits, Handle customer queries, Meet daily conversion targets, Stay updated on company products, offers and industry trends, Follow up on leads and convert inquiries into sales.

Qualifications

Graduate (Basic computer knowledge especially in MS Excel)

Required Skill:Excellent communication (Bengali, Hindi), Client centric approach, Convincing and negotiation power, Managing high call volumes efficiently, Patience and professionalism with all types of customers, Understanding power

Location:KOLKATA

Dead Line:

Company Detail

Mendine has always been a pioneer in development of oral liquid formulations, with its team of researchers and scientist along with most sophisticated instruments it has pioneered in oral liquid dosage forms which include solutions, syrups, suspensions, elixirs and concentrates.