Telecaller & Sales Coor... Telecaller & Sales Coordinator (Female)

Makes360; India; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Incentives for conversions

Job summary

Makes360 IT Services is seeking a female telecaller to handle lead calling, appointment bookings, follow-ups, conversion, and CRM management. You will work in Mohali/Chandigarh region with incentive-based earning through conversions.

The role involves calling, explaining IT services, and supporting the sales team with documentation and follow-ups. Ideal candidates are fluent in Hindi/English, possessing basic computer skills and a proactive, target-driven attitude.

Qualifications

• Excellent communication in Hindi/English (Punjabi bonus).
• Own two-wheeler & willingness to travel in Mohali/Chandigarh region.
• Basic computer skills (MS Office, CRM).
• Positive energy and target-oriented mindset.

Responsibilities

• Make outbound calls to potential clients (80–120 calls/day).
• Explain company services clearly (Website, Digital Marketing, ERP, CRM).
• Convert leads into appointments for field sales team.
• Update CRM with notes, lead status, and call records.
• Handle WhatsApp chat inquiries & basic customer support.
• Assist sales team in documentation & follow-ups.

Skills

Hindi/English

Customer-centric

MS Office/CRM

Target oriented

Two-wheeler travel

Tools

CRM

MS Office

Job description

We are hiring a female telecaller to handle lead calling, appointment booking, follow-ups, conversion, and CRM management for Makes360 IT services.

Key Responsibilities

• Make outbound calls to potential clients (80–120 calls/day).
• Explain company services clearly (Website, Digital Marketing, ERP, CRM).
• Convert leads into appointments for field sales team.
• Update CRM with notes, lead status, and call records.
• Handle WhatsApp chat inquiries & basic customer support.
• Assist sales team in documentation & follow-ups.

Required Skills

Excellent communication in Hindi/English (Punjabi bonus).Confident and customer-friendly attitude.Basic computer skills (MS Office, CRM).Positive energy and target-oriented mindset.Own two-wheeler & willingness to travel in Mohali/Chandigarh region.

KPI & Performance Targets

• Daily calling target.
• Appointment conversion ratio.
• Follow-up discipline.

Salary & Benefits

• Incentives for conversions

Why Work With Us?

• Exposure to multiple sales channels.
• Work directly with the founder.
• Opportunity to earn high Incentives.
• Exposure to IT & marketing service sales.

Growth Path