Telecaller (Intern/Fresher)

SoftMaji; Lucknow; Presencial; INR 167 000 - 234 000; Tempo integral

Resumo da oferta

SoftMaji InfoTech Pvt. Ltd. in Lucknow, on-site, invites applications for Telecaller interns/freshers to handle inbound and outbound customer calls and assist in client follow-ups.

You will explain services, maintain leads, and work with the sales team to convert leads into clients. The role requires 12th pass or graduate, strong Hindi and English communication, and basic knowledge of MS Excel and CRM tools. 3-6 month internship with potential for full-time opportunities.

Qualificações

• 12th Pass / Graduate (Any Field) required.
• Good communication in Hindi & English required.
• Basic knowledge of MS Excel and CRM tools preferred.

Responsabilidades

• Make outbound calls to potential clients and explain services.
• Handle inbound inquiries and provide necessary details.
• Maintain customer database and follow up on leads.
• Provide basic product information and resolve customer queries.
• Work closely with the sales team to convert leads into clients.

Conhecimentos

Outbound calls

Communication

Negotiation

Lead follow-up

Formação académica

12th Pass / Graduate

Ferramentas

MS Excel

CRM tools

Descrição da oferta de emprego

Company: SoftMaji InfoTech Pvt. Ltd.

Location: Lucknow, Uttar Pradesh (On-site)
Job Type: Internship (3-6 Months) | Full-Time Opportunity Available
Stipend/Salary: As per industry standards

Job Description:

We are looking for Telecallers (Interns/Freshers) to handle inbound and outbound customer calls and assist in client follow-ups.

Key Responsibilities:

• Make outbound calls to potential clients and explain services.

• Handle inbound inquiries and provide necessary details.

• Maintain customer database and follow up on leads.

• Provide basic product information and resolve customer queries.

• Work closely with the sales team to convert leads into clients.

Requirements:

• Qualification: 12th Pass / Graduate (Any Field)

• Good communication skills in Hindi & English

• Basic knowledge of MS Excel and CRM tools (preferred)

• Strong convincing and negotiation skills