Telecaller & Back Office Executive t

Prodigy Placement LLP; Ahmedabad District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Fixed salary

Performance incentives

Training and support

Professional working environment

Growth opportunities

Job summary

Prodigy Placement LLP is seeking a Female Telecaller & Back Office Executive to support sales operations from Nikol, Ahmedabad. The role focuses on cold calling, lead generation, customer follow-ups, and back-office tasks to keep daily sales activities running smoothly.

Candidates should have strong verbal skills in Hindi and Gujarati, basic English, and familiarity with MS Excel and email. Freshers can apply, with fixed salary and potential incentives based on performance.

Qualifications

• Excellent verbal communication skills are required and the role involves high-volume outbound calls.
• Candidate should be comfortable with Hindi and Gujarati communication.
• Basic English is preferred.
• Proficiency with MS Excel, email, and basic computer operations is expected.

Responsibilities

• Make outbound cold calls to prospective customers.
• Introduce the company and its products to potential customers.
• Identify interested prospects and generate qualified leads for the sales team.
• Follow up with prospective and existing customers.
• Maintain customer and prospect databases.
• Update daily calling, enquiry and follow-up records.
• Manage basic WhatsApp, email and customer communication.
• Assist the sales team with quotations and documentation.
• Maintain sales-related data and records in Excel/software.
• Coordinate with sales and other internal departments.
• Perform routine back-office and administrative work related to sales.

Skills

Verbal communication

Hindi communication

Gujarati communication

MS Excel

Tools

MS Excel

Email

Job description

Location: Nikol, Ahmedabad

Job Type: Full-Time

Department: Sales Support / Back Office

About the Role

We are looking for a Female Telecaller & Back Office Executive to support

our sales operations.

The role will primarily involve cold calling, lead generation, customer follow-ups, database

management and day-to-day sales back-office activities.

Key Responsibilities

• Make outbound cold calls to prospective customers.
• Introduce the company and its products to potential customers.
• Identify interested prospects and generate qualified leads for the sales team.
• Follow up with prospective and existing customers.
• Maintain customer and prospect databases.
• Update daily calling, enquiry and follow-up records.
• Manage basic WhatsApp, email and customer communication.
• Assist the sales team with quotations and documentation.
• Maintain sales-related data and records in Excel/software.
• Coordinate with sales and other internal departments.
• Perform routine back-office and administrative work related to sales.

Candidate Requirements

• Female candidates only.
• Good verbal communication skills.
• Comfortable making a high volume of outbound calls.
• Hindi and Gujarati communication required.
• Basic English preferred.
• Basic knowledge of MS Excel, email and computer operations.
• Good organizational and follow-up skills.
• Freshers can apply.
• Previous experience in telecalling, lead generation or back-office work is preferred.

What We Offer

• Fixed salary.
• Performance-based incentives where applicable.
• Training and support.
• Professional working environment.
• Opportunity to grow into sales or other responsibilities based on performance