Telecaller

Mincetech; Kozhikode district; On-site; INR 180,000 - 320,000; Full time

Job summary

Mincetech is seeking a Tele-caller in Kerala to connect with higher education institutions, explain our solutions, and generate qualified leads for the sales team. The role involves making outbound calls, identifying decision-makers, and scheduling product demonstrations to drive pipeline health.

You will maintain CRM records, follow up with prospects, and meet daily to monthly targets while communicating in English.

Qualifications

• Bachelor's degree in any discipline.
• Excellent communication skills in English.
• Confidence in speaking with potential customers over the phone.
• Basic computer proficiency (MS Office, email, web browsing, CRM tools).
• Self-motivated, organized, and target-oriented mindset.
• Positive attitude with a willingness to learn.

Responsibilities

• Make outbound calls to colleges, universities, and other educational institutions.
• Introduce and explain Our solutions to prospective clients.
• Identify decision-makers and qualify sales opportunities.
• Generate high-quality leads for the sales team.
• Schedule product demonstrations with interested prospects.
• Conduct timely follow-ups to nurture leads and maintain engagement.
• Maintain accurate records of calls, leads, and customer interactions in the CRM.
• Gather customer feedback and share market insights with the sales team.
• Meet daily, weekly, and monthly calling and lead generation targets.

Skills

Excellent communication

Phone sales

Self-motivated

Organized

Target-oriented

Tamil language (nice-to-have)

Lead generation knowledge

Communication in English

Education

Bachelor's degree in any discipline

Tools

MS Office

CRM tools

Job description

We are looking for an enthusiastic, confident, and result-oriented Tele-caller to connect with higher education institutions, generate qualified leads, and support our sales team by scheduling product demonstrations. If you enjoy interacting with people, have excellent communication skills, and are passionate about helping educational institutions adopt modern technology, we'd love to hear from you.

Responsibilities

• Make outbound calls to colleges, universities, and other educational institutions.
• Introduce and explain Our solutions to prospective clients.
• Identify decision-makers and qualify sales opportunities.
• Generate high-quality leads for the sales team.
• Schedule product demonstrations with interested prospects.
• Conduct timely follow-ups to nurture leads and maintain engagement.
• Maintain accurate records of calls, leads, and customer interactions in the CRM.
• Gather customer feedback and share market insights with the sales team.
• Meet daily, weekly, and monthly calling and lead generation targets.

Must Have

• Bachelor's degree in any discipline.
• Excellent communication skills in English.
• Confidence in speaking with potential customers over the phone.
• Basic computer proficiency (MS Office, email, web browsing, CRM tools).
• Self-motivated, organized, and target-oriented mindset.
• Positive attitude with a willingness to learn.

Nice to have

• Ability to communicate in Tamil.
• Previous experience in tele-calling, telesales, customer support, or inside sales.
• Knowledge of the education sector or SaaS products.
• Familiarity with lead generation and sales processes.