Tele Sales - Team Leader

Smart Work Consultants; Madurai District; On-site; INR 500,000 - 800,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based incentives

Incentives for team and individuals

Job summary

Smart Work Consultants is seeking an energetic Tele Sales Team Leader to drive a telesales team focused on construction projects, residential properties, and real estate developments. You will lead, coach, and optimize outbound/inbound calls, aiming to generate qualified leads and secure site visits.

The role requires strong leadership, excellent communication, and deep knowledge of real estate sales, with target-driven incentives and CRM/Excel proficiency. On-site in Madurai, India.

Qualifications

• Proven experience in tele sales or inside sales.
• Experience in leading a telesales team.
• Excellent communication and convincing skills.
• Knowledge of real estate and property sales.
• Strong lead-generation and follow-up skills.
• Ability to handle objections and close appointments.
• Target-oriented with sales motivation.
• Proficient in CRM, MS Excel and WhatsApp Business.
• Strong leadership and team-management skills.
• Coordination with field sales and marketing teams.

Responsibilities

• Lead, motivate and manage the Tele Sales / Telecalling team.
• Set daily, weekly and monthly sales and calling targets.
• Handle outbound and inbound calls to generate property enquiries.
• Explain project details, pricing, location, amenities and offers to customers.
• Generate qualified leads and schedule site visits and sales appointments.
• Monitor team performance, call quality, lead follow-up and conversion.
• Train team members on sales scripts, objection handling and customer communication.
• Maintain proper follow-up with prospects through calls and WhatsApp.
• Update leads and customer details in CRM/Excel.
• Coordinate with the Sales Team for site visits, negotiations and booking follow-ups.
• Track KPIs such as calls, leads, follow-ups, site visits and conversions.
• Prepare daily and monthly telesales performance reports.
• Resolve customer queries and improve team productivity.

Skills

Tele Sales

Team Leadership

Communication

Real Estate Knowledge

Lead Generation

CRM Proficiency

WhatsApp Business

MS Excel proficiency

Objection Handling

Sales Target

Tools

CRM

MS Excel

WhatsApp Business

Job description

Job Description:

We are looking for an energetic and target-oriented Tele Sales Team Leader to lead our telesales team and generate qualified leads for construction projects, residential properties, and real estate developments. The ideal candidate should have strong team-handling, communication, and sales-conversion skills.

Key Responsibilities

• Lead, motivate and manage the Tele Sales / Telecalling team.
  
• Set daily, weekly and monthly sales and calling targets.
  
• Handle outbound and inbound calls to generate property enquiries.
  
• Explain project details, pricing, location, amenities and offers to customers.
  
• Generate qualified leads and schedule site visits and sales appointments.
  
• Monitor team performance, call quality, lead follow-up and conversion.
  
• Train team members on sales scripts, objection handling and customer communication.
  
• Maintain proper follow-up with prospects through calls and WhatsApp.
  
• Update leads and customer details in CRM/Excel.
  
• Coordinate with the Sales Team for site visits, negotiations and booking follow-ups.
  
• Track KPIs such as calls, leads, follow-ups, site visits and conversions.
  
• Prepare daily and monthly telesales performance reports.
  
• Resolve customer queries and improve team productivity.
  

Requirements

• Strong experience in Tele Sales, Telecalling or Inside Sales.
  
• Experience in leading and managing a telesales team.
  
• Excellent communication and convincing skills.
  
• Knowledge of real estate and property sales.
  
• Strong lead-generation and follow-up skills.
  
• Ability to handle customer objections and close appointments.
  
• Target-oriented approach with strong sales motivation.
  
• Good knowledge of CRM, MS Excel and WhatsApp Business.
  
• Strong leadership, coaching and team-management skills.
  
• Good coordination with field sales and marketing teams.
  

Experience as a Team Leader or Senior Tele Sales Executive will be preferred.

Preferred Experience

2–6 years of experience in:

• Tele Sales / Telecalling
  
• Inside Sales
  
• Real Estate Sales
  
• Property Sales
  
• Construction Sales
  
• Lead Generation
  
• Customer Relationship Management
  

Experience as a Team Leader or Senior Tele Sales Executive will be preferred.

Keywords

Tele Sales Team Leader, Telesales Team Leader, Telecalling Team Leader, Real Estate Telecaller, Real Estate Telesales, Inside Sales Team Leader, Property Sales, Construction Sales, Real Estate Sales, Lead Generation, Customer Acquisition, Outbound Calling, Inbound Calling, Sales Follow-up, Site Visit Generation, Appointment Setting, Sales Conversion, Team Handling, Sales Target, Telemarketing, CRM, MS Excel, WhatsApp Business, Customer Relationship Management, Objection Handling, Property Marketing

Benefits

• Competitive salary package.
  
• Performance-based incentives.
  
• Attractive team and individual sales incentives.
  
• Career growth opportunities in Real Estate Sales & Management.
  
• Training in sales, communication and customer handling.
  
• Opportunity to work with a growing construction/real estate company.
  
• Professional and target-driven work environment.
  

Requirements: