Tele Sales Executive - Night Shift US Process

The Jewelry Co; Mumbai; On-site; INR 180,000 - 280,000; Full time

Job summary

The Jewelry Co. is seeking a confident Tele Sales Executive to support our US sales team. You will make outbound calls, generate qualified leads, schedule appointments with the BDE/BDM, and help the team hit sales targets.

Requirements include 1-3 years in tele sales or related roles, excellent English communication, strong telephone etiquette, and basic computer skills (MS Office/CRM). Willingness to work US night shift (9pm–5am). Freshers welcome; jewellery/B2B experience a plus.

Qualifications

• 1–3 years in Tele Sales, Tele calling, Customer Support, or Lead Generation (Freshers welcome).
• Excellent English communication and interpersonal skills are mandatory.
• Confident telephone etiquette and persuasive communication.
• Basic computer knowledge and proficiency in MS Office/CRM.

Responsibilities

• Make outbound calls to prospective clients in the US market.
• Introduce the company's products and services professionally.
• Generate qualified leads and identify customer requirements.
• Schedule appointments and meetings for the BDE/BDM team.
• Coordinate with the sales team for timely follow-ups and successful deal closures.
• Maintain accurate records of calls, appointments, and customer interactions in CRM/Excel.
• Follow up with prospects to confirm appointments and maintain strong client relationships.
• Achieve daily and monthly calling and appointment targets.

Skills

Tele Sales

English communication

Telephone etiquette

MS Office

CRM

US Night Shift

B2B sales

Jewellery industry

Tools

MS Office

CRM

Job description

Shift: Night Shift (US Timings)

Experience: 1-3 Years (Freshers can also apply)

Job Summary

We are looking for a confident and energetic Tele Sales Executive to support our US sales team. The primary responsibility is to make outbound calls to prospective clients, generate qualified leads, schedule appointments with BDE or BDM, and assist in achieving sales targets.

Key Responsibilities

• Make outbound calls to prospective clients in the US market.
• Introduce the company's products and services professionally.
• Generate qualified leads and identify customer requirements.
• Schedule appointments and meetings for the BDE/BDM team.
• Coordinate with the sales team for timely follow-ups and successful deal closures.
• Maintain accurate records of calls, appointments, and customer interactions in CRM/Excel.
• Follow up with prospects to confirm appointments and maintain strong client relationships.
• Achieve daily and monthly calling and appointment targets.

Requirements

• 1-3 years of experience in Tele Sales, Tele calling, Customer Support, or Lead Generation (Freshers are welcome).
• Excellent English communication and interpersonal skills are mandatory.
• Confident telephone etiquette and persuasive communication skills.
• Basic computer knowledge and proficiency in MS Office/CRM.
• Willingness to work in the US Night Shift. (9pm to 5am) approx
• Experience in B2B sales or the Jewellery industry will be an added advantage.

Preferred

• Immediate Joiners.
• Jewellery industry if have experience.
• Candidates with excellent spoken English and a customer-focused approach.