Detailed Job Description
We are hiring energetic and result-driven International BPO Executives to engage with US-based clients. The role involves outbound communication, lead generation, and supporting marketing campaigns aligned with US time zones. Candidates should be comfortable working night shifts and possess strong communication skills.
The candidate will be responsible for reaching out to potential US clients through calls, emails, and digital channels. The role requires maintaining a strong sales pipeline, tracking performance metrics, and coordinating with internal teams to ensure smooth campaign execution.
Requirements & Qualifications
- Graduate / Undergraduate (any stream)
- 0–2 years of experience in International BPO / Sales / Voice Process (freshers can apply)
- Fluent English speaking is mandatory (US accent preferred)
- Comfortable with night shifts (US timings)
- Strong interpersonal and communication skills
- Ability to achieve targets and work under pressure
- Basic knowledge of sales/marketing processes
- Excellent English communication (verbal & written)
- Cold calling & lead generation
- Client handling & relationship management
- Email communication & follow-ups
- Sales & convincing skills
- Basic computer knowledge (MS Office, CRM tools)
- Target-oriented approach
- Time management & multitasking
Benefits
- Fixed night shift, no rotational shifts
- Weekends off, work-life balance
- Attractive salary + incentives, performance-based earnings
- Growth opportunities: training & career advancement