Company Information
Company Name: B.S.B. INTERNATIONAL CAREER PVT. LTD
Domain: Immigration Consultancy
Location: Kolkata
Job Category: Full Time
Job Summary
Designation: Telemarketing Executive
Education: Bachelor’s Degree or Master’s Degree
Responsibilities
- Contact businesses and private individuals by telephone to promote company programmes and services.
- Explain programmes to potential customers in detail.
- Keep accurate and detailed records of calls and results achieved.
- Manage personal performance on a daily basis.
- Recommend suitable abroad programmes based on client needs.
- Act as a representative and uphold client interests at all times.
- Use scripted sales pitches and adhere to company guidelines.
- Provide benefits and pricing details for programmes.
- Handle customer queries regarding programmes.
- Collect customer information (name, address, phone, email).
- Obtain contact details from directories, lists, and other sources.
- Schedule appointments for sales staff with prospective customers.
- Answer telephone calls from potential customers responding to advertisements.
- Follow up on initial interactions and confirm eligibility documents for clients.
- Make at least 100 calls per day and maintain an Excel sheet of contacts.
- Ensure that at least 10 prospects express positive interest in the company programmes each day and refer them to the sales & marketing team.
Qualifications & Desired Attributes
- Minimum 2 years experience in international telecalling, outbound calling or customer service.
- Knowledge of sales and marketing principles and strategies.
- Relevant experience in sales, marketing, promotions or telemarketing.
- Extensive knowledge about the programmes offered by the company.
- Excellent communication skills and strong telephone manner.
- Proven track record in a sales environment.
- Good attention to detail.
- Ability to write detailed follow‑up notes for business reporting.
- Mature attitude, confidence, and ability to discuss abroad programmes with clients.
- Self‑motivated and target‑driven.
- Friendly personality and teamwork skills.
- Proficiency in relevant computer applications.
- Result‑oriented and able to work under pressure to achieve targets.
- Effective communication with students and clients from diverse backgrounds.
- Desire to make an immediate impact.