Tele Collection Specialist

Aabasoft; Ernakulam; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Comprehensive benefits package

Opportunities for career advancement

Supportive company culture

Flexible work arrangements

Access to training and development programs

Job summary

Aabasoft seeks a Tele Collection Specialist in Ernakulam, India, to manage collections through effective communication. The role includes conducting outbound calls, negotiating payment arrangements, and maintaining records. Ideal candidates have a high school diploma and experience in collections or customer service. This position offers a competitive salary, comprehensive benefits package, career advancement opportunities, and a supportive company culture.

Qualifications

• Experience in collections or customer service is preferred.
• Candidates must demonstrate strong communication and interpersonal skills.

Responsibilities

• Conduct outbound calls to collect outstanding debts.
• Negotiate payment arrangements with clients.
• Maintain accurate records of interactions and payments.
• Resolve customer inquiries and disputes related to collections.
• Collaborate with team members to achieve collection targets.

Skills

Strong communication skills

Problem‑solving abilities

Attention to detail

Ability to work independently

Team collaboration

Education

High school diploma or equivalent

Job description

The Role

As a Tele Collection Specialist, you will be responsible for managing collections through effective communication with clients. Your primary goal will be to ensure timely payments while maintaining positive relationships with customers.

• Conduct outbound calls to collect outstanding debts


• Negotiate payment arrangements with clients


• Maintain accurate records of interactions and payments


• Resolve customer inquiries and disputes related to collections


• Collaborate with team members to achieve collection targets

Ideal Profile

The ideal candidate will possess a blend of technical and interpersonal skills to excel in this role.

• High school diploma or equivalent


• Experience in collections or customer service


• Strong communication skills


• Problem‑solving abilities


• Attention to detail


• Ability to work independently and as part of a team

What's on Offer

This position offers a competitive salary and benefits package, along with opportunities for professional growth and development.

• Comprehensive benefits package


• Opportunities for career advancement


• Supportive company culture


• Flexible work arrangements


• Access to training and development programs