Tele calling Executive

The UrbanIndia; Ahmedabad District; On-site; INR 300,000 - 450,000; Full time

Benefits offered by this job

Fixed Salary + Incentives

Fast-track growth opportunities

Job summary

The UrbanIndia is seeking a results-driven Telesales Executive in Gujarat. The role focuses on outbound calls selling WhatsApp Marketing, Bulk SMS, Email Marketing, or Voice/IVR solutions. The ideal candidate thrives on high call volumes and hitting targets, with no need for technical knowledge.

You will generate leads, understand client needs, and close deals over the phone while maintaining CRM records and pursuing upsell opportunities. Fluency in English/Hindi and regional language is valued.

Qualifications

• Minimum 2 years of telesales/inside sales experience.
• Proven experience in cold calling and lead conversion.
• Experience in at least 2 channels: WhatsApp, SMS, Email, or Voice.
• Excellent verbal communication and telephone etiquette.
• Self-motivated with ability to meet targets in a fast-paced environment.
• Basic proficiency with CRM tools or call-tracking systems.

Responsibilities

• Make outbound calls to prospective clients to sell WhatsApp Marketing, Bulk SMS, Email Marketing, and Voice Call solutions.
• Generate and manage leads through cold calling, referrals, and inbound inquiries.
• Understand client business needs and recommend the most suitable product/package.
• Achieve daily call targets along with monthly sales targets.
• Handle pricing discussions, objection handling, and deal closures over the phone.
• Follow up consistently with warm leads and past inquiries to convert them into customers.
• Build and maintain relationships with existing clients to drive repeat business and upselling.
• Maintain accurate records of calls, leads, follow-ups, and conversions in CRM.

Skills

Telesales experience

Cold calling

Lead conversion

Client acquisition

Verbal communication

Negotiation

CRM basics

High-volume calling

Tools

CRM tools

Call tracking systems

Excel

Job description

About the Role We are looking for a results-driven Telesales Executive with proven experience selling WhatsApp Marketing, Bulk SMS, Email Marketing, or Voice Call/IVR solutions. This is a pure sales role — the ideal candidate is comfortable making high volumes of outbound calls, converting leads into clients, and consistently hitting sales targets. No technical or API knowledge is required.

Key Responsibilities

• Make outbound calls to prospective clients to sell WhatsApp Marketing, Bulk SMS, Email Marketing, and Voice Call solutions
• Generate and manage leads through cold calling, referrals, and inbound inquiries
• Understand client business needs and recommend the most suitable product/package
• Achieve daily call targets along with monthly sales targets
• Handle pricing discussions, objection handling, and deal closures over the phone
• Follow up consistently with warm leads and past inquiries to convert them into customers
• Build and maintain relationships with existing clients to drive repeat business and upselling
• Maintain accurate records of calls, leads, follow-ups, and conversions in CRM
• Stay updated on product offerings, market trends, and competitor pricing to position offerings effectively

Required Experience & Skills

• Minimum 2 years of telesales/inside sales experience, preferably selling WhatsApp Marketing, Bulk SMS, Email Marketing, or Voice/IVR services
• Proven experience in at least 2 of these 4 channels: WhatsApp, SMS, Email, Voice
• Strong track record in cold calling, lead conversion, and client acquisition over the phone
• Comfortable working in a fast-paced, target-driven environment
• Excellent verbal communication and telephone etiquette (English/Hindi/regional language as required)
• Strong negotiation, persuasion, and objection-handling skills
• Basic proficiency with CRM tools, Excel, or call-tracking systems is a plus
• Self-motivated with the ability to manage a high volume of daily calls independently

Not Required

• API / technical integration knowledge
• Coding or development background
• Deep technical product knowledge (training will be provided)

Preferred

• Background in a similar industry — bulk messaging or digital marketing agency
• We want candidates from a similar/relevant industry background

What We Offer

• Fixed Salary + Attractive Incentives
• Fast-track growth opportunities

Skills: whatsapp,sms,email marketing,bulk sms,email