Tele caller | US Voice | Customer Service Representative

Earning Curve; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Earning Curve LLP in Chennai (Perungudi) is hiring a Customer Service Representative for US Voice Process in a 100% in-office role. Freshers with strong English communication are welcome. You will support US healthcare customers, handle calls, and document interactions during a night shift (7:00 PM - 4:00 AM IST).

This is a fast-growing team offering hands-on training and growth opportunities. You will manage inbound/outbound calls, provide accurate information, and collaborate with teammates to

Qualifications

• Strong verbal English communication and active listening.
• Confidence in handling customer calls professionally.
• A customer-first attitude, patience, and problem-solving ability.
• Willingness to work night shifts and follow a structured work schedule.
• Prior US voice process or healthcare customer support experience is an advantage.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with queries, provide accurate information, and ensure a positive experience.
• Maintain clear call documentation and follow established process guidelines.
• Work collaboratively with the team to achieve service quality standards.

Skills

Verbal English

Active listening

Customer-first attitude

Patience

Problem-solving

Night shift readiness

Job description

WE'RE HIRING | CUSTOMER SERVICE REPRESENTATIVE (US VOICE PROCESS)

Earning Curve LLP | Chennai - Perungudi | Work from Office

Are you confident in English communication and passionate about delivering excellent customer service?

Join our team and build your career in a US healthcare customer support environment!

Process: US Voice Process - Healthcare

Work Mode: 100% Work from Office

Experience: 0-5 years | Freshers with strong communication skills may apply

• Strong verbal English communication and active listening skills.
• Confidence in handling customer calls professionally.
• A customer-first attitude, patience, and problem-solving ability.
• Willingness to work night shifts and follow a structured work schedule.
• Prior US voice process or healthcare customer support experience is an advantage.

What You'll Do

• Handle inbound and outbound customer calls professionally.
• Assist customers with queries, provide accurate information, and ensure a positive experience.
• Maintain clear call documentation and follow established process guidelines.
• Work collaboratively with the team to achieve service quality standards.

Be part of a growing healthcare-focused organization where you can strengthen your communication skills, gain valuable customer service experience, and grow professionally.

Chennai work location and 7:00 PM - 4:00 AM IST night shift.